DAVESHA NANTON

• Unloaded totes and restocked items.
• Process photo's & in store orders, fedex in&outs.
• Keep work area neat, clean, and well-stocked at all times.
• Provide product recommendations based on customer needs.
• Greet customers and identified their needs.
• Answer phone calls from customers promptly and courteously.
• Escalate unresolved customer issues to the appropriate department or manager for resolution.
• Assist customers with returns, exchanges, refunds, and other transactions as needed.
• Perform additional duties as assigned by management team.

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• Monitor employee attendance records, timekeeping, and payroll information.
• Ensure compliance with safety regulations and company policies.
• Supervise daily operations including scheduling shifts, assigning duties, counting money & safe.
• Resolve conflicts between team members in an effective manner.
• Conduct regular performance reviews for employees to identify areas of improvement.
• Communicate regularly with customers to gain insights into their needs.
• Collaborate with management on developing strategic plans for achieving business goals.
• Maintain accurate records of sales transactions using point-of-sale systems.
• Maintain up-to-date knowledge of company products and services.
• Organize training sessions for new hires to familiarize them with the workplace environment.
• Manage customer service inquiries and complaints in a timely manner.
• Recruit and train new employees to meet job requirements.
• Remain calm and professional in stressful circumstances and effectively diffused tense situations.
• Complete thorough opening, closing, and shift change functions to maintain operational standards each day.
• Review completed work to verify consistency, quality, and conformance.

• Ensured compliance with HIPAA regulations related to privacy of patient information.
• Reviewed reports submitted by other departments for accuracy prior to submission for approval.
• Answered incoming calls and transferred them to the appropriate departments or personnel.
• Provided directions to visitors looking for specific locations within the building.
• Handled all incoming mail, packages, deliveries, and courier services.
• Assisted with various clerical duties such as typing up letters, faxing documents, photocopying materials.
• Assisted with administrative tasks such as filing documents, data entry, and scanning paperwork.
• Maintained a safe environment by ensuring that all medical equipment is properly sanitized before use.
• Managed the reception area, including keeping it clean and organized.
• Prepared meeting rooms prior to events or meetings taking place in the facility.