Hi, I’m
Davialma Jiménez Rodríguez
MEDICAL CODER
Harrisonburg,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
years of professional experience
1
Certification
Work History
MyeyedoctorHarrisonburg, VA
Eyewear Consultant
03.2023 - Current
Job overview
- Provided customer service to eyewear shoppers, answering questions and addressing concerns.
- Explained product features, benefits, warranties and return policies to customers.
- Resolved customer complaints in a timely manner while maintaining excellent customer service.
- Participated in team meetings discussing strategies for improving sales and customer experience.
- Calculated insurance co-pays based on eligibility, prepared work orders for optical lab and verified, dispensed and adjusted eyeglasses.
Marshalls Distribution CenterBridgewater, VA
Warehouse Associate
04.2019 - 02.2023
Job overview
- Collaborated with management to periodically conduct new hire training within my department, Recorded product, packaging and order information on specified forms and records
Education
Keiser University
Associate In Science (A.S.) In Medical Administrative Billing and Coding
University Overview
GPA: 3.98
Skills
- Bilingual
- Billing Systems and Software
- Charting and Clinical Documentation
- Customer Service
- Team Cooperation
- Product and Service Sales
Certification
- HIPPA
- BBP/HIV
Professional References
Kyle Sanders
Marshall Distribution Center
(757) 293-8566
Kssanders1990@gmail.com
Yafel Valera
Sentara RMH Medical Center Medical Assistant
(434) 466-1859
Yafelvalera@gmail.com
Timeline
Eyewear Consultant
Myeyedoctor
03.2023 - Current
Warehouse Associate
Marshalls Distribution Center
04.2019 - 02.2023
Keiser University
Associate In Science (A.S.) In Medical Administrative Billing and Coding