DAVIAN BURNETT-FOOTE
Energetic Server With Over Four Years Of Experience In The Food And Beverage Industry. Recognized Professional With Special Multitasking Abilities That Include Serving Meals, Attending To Customers' Needs, Cleaning Tables And Up-selling Desserts And Menu Specials To Guests.
St Catherine, Jamaica
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Server
Jamaica Pegasus Hotel
09.2017 - 06.2021
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Customer Representative
Alorica Jamaica
09.2021 - 09.2022
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Help customer to make their hotel reservations and also help to finds hotel that match their budgets.
Cashier
Shoppers Fair
01.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
Education
Institue Of Academic Excellence
Kingston Jamaica 09.2012 - 06.2013
Greater Portmore High
St Catherine Jamaica 09.2007 - 07.2012
Youth Leadership Development Program - undefined
Jamaica Chamber of Commerce
Skills
Excellent customer service and interpersonal communicationundefined
Accomplishments
- Employee of the month for 3 consecutive months at Pegasus Hotel Jamaica
- Employee of the month for June at Shoppers Fair
Timeline
Cashier
Shoppers Fair
01.2023 - Current
Customer Representative
Alorica Jamaica
09.2021 - 09.2022
Server
Jamaica Pegasus Hotel
09.2017 - 06.2021
Institue Of Academic Excellence
09.2012 - 06.2013
Greater Portmore High
09.2007 - 07.2012
Youth Leadership Development Program - undefined
Jamaica Chamber of Commerce
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