Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

DAVID A. DALLING

Germantown,MD

Summary

Results-driven professional with 20+ years of experience in Retail Sales and Territory Management. Expert in driving Merchandising excellence and optimizing Account Management within the Consumer Packaged Goods (CPG) sector. Proven track record in Supply Chain Operations and leading high-performing teams to meet and exceed brand standards in retail environments.

Overview

1
1
Certification
23
23
years of professional experience

Work History

Correctional Officer

MONTGOMERY COUNTY CORRECTIONAL FACILITY
BOYDS, MD
08.2025 - 05.2026
  • Managed resident populations to ensure safety and security within housing units, upholding complex facility policies and operational order.
  • Executed rigorous safety protocols and searches to maintain regulatory compliance and high-level situational awareness.
  • Optimized security outcomes by resolving high-stress conflicts through active de-escalation and professional crisis management.
  • Managed emergency response efforts in a professional manner, coordinating with team leadership to drive safety objectives.

Sales Consultant

CENTURY DISTRIBUTORS
ROCKVILLE, MD
02.2024 - 08.2025
  • Managed and grew retail client accounts across a diverse territory, driving brand availability through strategic Account Management.
  • Optimized retail execution and store merchandising by configuring displays and installing beverage equipment to maximize product visibility.
  • Executed high-volume inventory ordering via COMNET systems, ensuring 100% accuracy and adherence to Supply Chain Operations deadlines.
  • Drove product quality assurance by auditing stock for expiration and managing inventory write-offs to maintain strict brand standards.

Team Lead

WEGMANS
GERMANTOWN, MD
09.2023 - 11.2023
  • Managed daily department operations and shift scheduling, ensuring optimal labor allocation to support Retail Sales goals.
  • Optimized inventory management by streamlining flow from back-stock to the sales floor, improving product freshness and availability.
  • Executed procurement strategies and department replenishment cycles to align with customer demand in a high-volume retail setting.
  • Drove team performance by supervising retail execution standards and resolving operational bottlenecks in real-time.

Sales / Merchandising Supervisor

WISYNCO LTD
JAMAICA, W.I
01.2015 - 01.2023
  • Led large team of merchandising staff, optimizing territory coverage to drive growth through effective territory management.
  • Executed Planogram compliance and product rotation across major retail accounts, ensuring consistent brand representation.
  • Cultivated strategic partnerships with store management to resolve account issues and enhance display placement using CRM software.
  • Drove territory attainment goals by implementing Sales Forecasting insights and monitoring staff performance metrics.

Sales Assistant

WISYNCO LTD
JAMAICA, W.I
01.2013 - 01.2015
  • Executed complex product orders across multiple brand portfolios, collaborating with trade supervisors to optimize Supply Chain Operations.
  • Managed trade promotion campaigns to improve shelf share and Retail Sales performance within the Consumer Packaged Goods industry.
  • Optimized administrative efficiency by processing credit requests and brand campaign documentation within strict deadlines.
  • Drove customer satisfaction by facilitating communication between sales teams and modern trade partners.

Merchandiser

WISYNCO LTD
JAMAICA, W.I
01.2006 - 01.2013
  • Managed stock-on-hand reporting for Sales Executives to support accurate Sales Forecasting and inventory procurement.
  • Optimized brand visibility by executing point-of-purchase (POP) marketing displays and maintaining strict FIFO rotation.
  • Drove retail execution excellence by ensuring products were correctly positioned according to Planogram Compliance.
  • Managed regional client relationships to secure premium shelf placement and enhance brand presence.

Merchandiser

FORBES MANUFACTURING & MARKETING
JAMAICA, W.I
01.2005 - 01.2006
  • Executed product orders and managed client relationships across diverse regions, driving Retail Sales through proactive Territory Management.
  • Optimized product placement and visibility at the shelf level to capture market share within the CPG sector.
  • Managed local inventory levels to prevent stock-outs and ensure continuous product availability.
  • Drove brand awareness through consistent merchandising support and effective account communication.

Customer Service Representative

MEGA MART WHOLESALE
JAMAICA, W.I
01.2003 - 01.2005
  • Managed customer inquiries and resolved service issues to drive high levels of client satisfaction and loyalty.
  • Executed client relation initiatives to support overall Retail Sales growth and business retention strategies.
  • Optimized the customer experience by providing efficient service and detailed product information.
  • Managed front-end operations support to ensure a seamless shopping experience for high-volume wholesale clients.

Education

High School Diploma -

ST. CATHERINE HIGH SCHOOL
JAMAICA, W.I
01-2002

Skills

  • Core Sales & Territory Strategy: Retail Sales, Territory Management, Account Management, B2B Sales, Territory Expansion
  • Operations & Merchandising: Merchandising, Inventory Management, Planogram Compliance, Retail Execution, Consumer Packaged Goods, Supply Chain Operations
  • Technology & Data Tools: CRM Software, Sales Forecasting, Microsoft Office Suite, COMNET Ordering System
  • Leadership & Tactical Skills: Team Supervision, Conflict Resolution, De-escalation, Situational Awareness, Shift Scheduling

Certification

Certification in Principles of Business - Institute of Academic Excellence (January 2013)

Accomplishments

  • Merchandiser of the Year Wisynco LTD (2012 2013)
  • Sales Assistant of the Quarter Wisynco LTD

Timeline

Correctional Officer

MONTGOMERY COUNTY CORRECTIONAL FACILITY
08.2025 - 05.2026

Sales Consultant

CENTURY DISTRIBUTORS
02.2024 - 08.2025

Team Lead

WEGMANS
09.2023 - 11.2023

Sales / Merchandising Supervisor

WISYNCO LTD
01.2015 - 01.2023

Sales Assistant

WISYNCO LTD
01.2013 - 01.2015

Merchandiser

WISYNCO LTD
01.2006 - 01.2013

Merchandiser

FORBES MANUFACTURING & MARKETING
01.2005 - 01.2006

Customer Service Representative

MEGA MART WHOLESALE
01.2003 - 01.2005

High School Diploma -

ST. CATHERINE HIGH SCHOOL
DAVID A. DALLING