David Adkins

Duties

• Receive calls for service for all law enforcement agencies, fire departments, and emergency medical services within McDowell County and dispatching appropriate agency.
• Maintain status on all field units.
• Closely monitor any situation presenting a potential danger to the life or safety of field personnel and take immediate action to dispatch assistance if required.
• Provide emergency medical assistance via telephone within dispatching protocol.
• Make rapid and accurate determinations of the nature of each call and the degree, severity, and location of any emergency.
• Asks appropriate questions of emergency calls to elicit complete and accurate information necessary for emergency response. Utilize computer aid dispatching hardware/software to maintain appropriate dispatching records. Operates all applicable radio equipment/teletype/telephone equipment, dispatches/ receives radio/teletype/telephone communications.
• Respond to inquires on criminal history, drivers history, and vehicle/gun registrations. Maintain appropriate logs.
• Enters and cancels wanted person(s), missing person(s), property, vehicles, and all other NCIC files via the NCIC/WEAPON network. Assists the public by responding to requests for information and emergency assistance.
• Perform any other tasks asked of center management.

Skills

• Communication skills, ability to work at a high level in stressful situations, work quickly and accurately ability to retain, summarize, and relay information.
• Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
• Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
• Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
• Coordinated resources effectively during natural disasters, ensuring swift aid delivery to impacted communities.