Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sierra Parker

Old Fort,NC

Summary

Driven individual with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dispatcher

McDowell County 911 Center
05.2021 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Emergency Services units.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Ambulance Driver

McDowell Rescue Squad
05.2021 - Current
  • Improved patient care by coordinating with emergency medical technicians and following established protocols during ambulance transport.
  • Ensured timely arrivals at hospitals by maintaining open communication with dispatchers and adhering to strict transport schedules.
  • Maintained professional demeanor during high-stress situations, effectively managing emotions while providing quality care to patients in need.
  • Completed required training programs and certifications, staying current on industry best practices for emergency transportation.

Assistant Store Manager

Bojangles' Famous Chicken 'n Biscuits
10.2017 - 05.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Certificate - Paramedic

McDowell Technical Community College
Marion, NC
12.2024

High School Diploma -

McDowell High School
Marion, NC
06.2019

Skills

  • Driver communication
  • Incident reporting
  • Improving operations
  • Maintaining call metrics
  • Multitasking and organization
  • Schedule coordination
  • Radio communication

Certification

  • CPR/AED Certification
  • Advanced Cardiac Life Support Certification (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • ICS-100, ICS-200, ICS- 300, ICS- 400, ICS-700, and ICS-800
  • Emergency Medical Technician (EMT)
  • Emergency Medical Dispatch (EMD)
  • Emergency Police Dispatcher (EPD)
  • Emergency Fire Dispatcher (EFD)
  • Crisis Intervention Officer (CIT)
  • Emergency Driver Operator (EVD)
  • Firefighter I &II certification
  • Hazmat certification

Timeline

Dispatcher

McDowell County 911 Center
05.2021 - Current

Ambulance Driver

McDowell Rescue Squad
05.2021 - Current

Assistant Store Manager

Bojangles' Famous Chicken 'n Biscuits
10.2017 - 05.2021

Certificate - Paramedic

McDowell Technical Community College

High School Diploma -

McDowell High School
  • CPR/AED Certification
  • Advanced Cardiac Life Support Certification (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • ICS-100, ICS-200, ICS- 300, ICS- 400, ICS-700, and ICS-800
  • Emergency Medical Technician (EMT)
  • Emergency Medical Dispatch (EMD)
  • Emergency Police Dispatcher (EPD)
  • Emergency Fire Dispatcher (EFD)
  • Crisis Intervention Officer (CIT)
  • Emergency Driver Operator (EVD)
  • Firefighter I &II certification
  • Hazmat certification
Sierra Parker