DAVID ALVARADO
West Palm Beach
Summary
Motivated college student heading in to become a registered nurse. Sales professional with strong background in customer service and sales assistance. Adept at engaging customers and recommending products that meet their needs. Known for fostering team collaboration and consistently achieving sales goals. Reliable and adaptable to changing sales environments.
Overview
3
3
years of professional experience
Work History
E-Commerce Personal Shopper
Whole Foods Market
04.2022 - 10.2023
- Conducted regular customer check-ins and follow-ups, ensuring ongoing satisfaction and identifying areas for improvement
- Assisted customers with setting up accounts, placing orders, and troubleshooting technical issues
- Identified potential product substitutes or alternatives based on availability or client feedback
- Generated ideas for innovative promotions that drove increased engagement from customers
- Monitored order status and kept clients informed of any shipping updates or delays
- Stored product correctly in staging area, following safety guidelines
- Utilized selection process for products within store and bagged products following bagging standards
- Help out in other departments
Concierge
5Th Avenue Concierge
02.2023 - 04.2024
- Maintained knowledge of local attractions, events, restaurants, stores
- Responded to emails and letters from residents in a professional manner
- Created detailed reports on daily activities for management review
- Handled incoming calls courteously while taking messages or transferring calls accordingly
- Helped residents have everything up to their needs
- Continually strive to deliver the highest quality to residents
- Make sure packages are delivered to the residents door, and ensuring the package rooms are updated and into the systems.
Counter Sales Associate
Hive Bakery and Cafe
08.2024 - Current
- The Counter Person at Hive Collective is responsible for providing exceptional service to guests through efficient management of the bakery and grab-and-go line.
- This includes taking food and beverage orders, reservations, packaging products, slicing bread, preparing pastries, and assisting servers during peak hours.
- Ensure accurate input of orders into the POS system and assist guests with inquiries.
- On Expo i manage tickets making sure the line cooks don't take long for the tables food.
- Im the communicator between the servers and line cooks.
- Make sure the plates are ready and aren't missing anything before heading to the tables.
Education
Associate in Arts (A.A.) -
Palm Beach State College
West Palm Beach, FL05.2025
High School Diploma -
Lake Worth Community
Lake Worth, FL05.2022
Skills
- Problem solving
- Team collaboration
- Critical thinking
- Customer service
- Attention to detail
- Sales expertise
- Client relations
- Organizational skills
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Counter Sales Associate
Hive Bakery and Cafe
08.2024 - Current
Concierge
5Th Avenue Concierge
02.2023 - 04.2024
E-Commerce Personal Shopper
Whole Foods Market
04.2022 - 10.2023
High School Diploma -
Lake Worth Community
Associate in Arts (A.A.) -
Palm Beach State College
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