Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
Timeline
Generic

Amanda Whaley

Wakefield

Summary

Personable Medical Assistant bringing decades of hands-on experience in the Healthcare field, balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Medical Assistant

South County Health
Wakefield, RI
10.2021 - Current
  • Organized patient charts before each day's clinic sessions began.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Collected samples from patients for laboratory testing purposes.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Assisted physicians with patient care by taking vital signs, patient histories, medication reconciliation, and preparing patients for examinations.
  • Documented notes during patient visits.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Medication Aide

Elderwood of Scallop Shell
Wakefield, RI
08.2014 - 09.2021
  • Verified the identity of the patient receiving medication prior to administration.
  • Assisted patients with activities of daily living such as bathing, dressing and grooming.
  • Monitored patient vital signs such as temperature, pulse rate and blood pressure.
  • Prepared and distributed medications, excluding narcotics, according to the physician's instructions, using appropriate techniques and procedures, and under the direct supervision of a Registered Nurse.
  • Maintained confidentiality of patient information in accordance with HIPAA regulations.
  • Evaluated patient responses to medications administered and reported any changes or unusual occurrences immediately to supervising nurse or physician.
  • Maintained accurate medication records for each patient.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships
  • Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
  • Completed continuing education to stay updated on medication administration practices.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Participated in team meetings to discuss patient care and medication management strategies.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.

Rehab Technician

Elderwood of Scallop Shell
Wakefield, RI
08.2014 - 09.2021
  • Prepared equipment prior to treatment sessions and cleaned up afterwards.
  • Attended team meetings regularly to discuss current cases or changes in protocols.
  • Maintained and stocked equipment used in physical therapy and occupational therapy treatment areas.
  • Delivered hands-on assistance to physical or occupational therapists in conducting in-patient treatment, as well as with the speech pathologist.
  • Helped patients perform daily living activities as part of overall therapy plan.
  • Answered phones, scanned documents and updated schedule boards, preparing Therapists schedule for the day.
  • Provided support in the use of mobility aids, such as walkers and wheelchairs.
  • Transferred and transported patients from one area to another area.
  • Assist the Registered Therapists (Physical, Occupational, Speech Pathology) by acquiring Doctors signatures for every patient POC (Plan of Care) and ensuring the proper ICD-10 codes.

Home Care Provider

South County Quality Care
Wakefield, RI
08.2012 - 10.2016
  • Collaborated closely with families to provide support and guidance.
  • Provided transportation to medical appointments and errands.
  • Provided companionship through conversation and recreational activities.
  • Responded promptly to emergency situations involving clients.
  • Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
  • Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
  • Assisted clients with mobility issues by using appropriate transfer techniques.
  • Planned optimal meals based on established nutritional plans.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Strictly followed the patient's care plans according to the assessment of a registered nurse, which is conducted prior to CNA entering the client's home.

Certified Nursing Assistant

Elderwood of Scallop Shell
Wakefield, RI
08.2003 - 06.2012
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Observed patients for any changes in their physical or mental condition.
  • Provided emotional support to patients and families during difficult times.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Monitored vital signs, including blood pressure, pulse rate, respiration rate, oxygen levels, weight, and report intake and output.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Supported non-ambulatory residents in range of motion exercises.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Documented activities and recorded information in EMR system.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Education

High School Diploma -

South Kingstown High School
Wakefield
06-2003

Some College (No Degree) - Nursing

Community College of Rhode Island
Warwick, RI

Skills

  • Electronic health records
  • Vital signs monitoring
  • Specimen collection
  • Supply restocking
  • Medication administration
  • Patient care
  • Excellent patient rapport
  • Extreme attention to detail
  • Exuding 100% positivity
  • Team player

Affiliations

  • I am a lover of the outdoors; hiking and exploring new terrain, and well just anythng nature related. Love all animals. A foody for sure! Love checking out a new recommended location/restaurant and being around good people that enjoy good company. Oh, and good music and dancing! :)

Accomplishments

  • A PROUD Winner of the Petal Award! at South County Hospital, as a Medical assistant working in the Center for Women's Health, nominated by a patient whom experienced excellent care before during and after a procedure.

Certification

  • Certifed Nursing Assistant
  • Medication Aide

Languages

English
Professional

Timeline

Medical Assistant

South County Health
10.2021 - Current

Medication Aide

Elderwood of Scallop Shell
08.2014 - 09.2021

Rehab Technician

Elderwood of Scallop Shell
08.2014 - 09.2021

Home Care Provider

South County Quality Care
08.2012 - 10.2016

Certified Nursing Assistant

Elderwood of Scallop Shell
08.2003 - 06.2012

High School Diploma -

South Kingstown High School

Some College (No Degree) - Nursing

Community College of Rhode Island