Summary
Overview
Work History
Education
Skills
Timeline
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David Banning II

Mascoutah,IL

Summary

Proven team member at Chick-fil-A, adept in enhancing service efficiency and guest satisfaction. Skilled in money handling and fostering positive customer relationships, demonstrated through successful collaboration and a commitment to excellence. Specializes in maintaining cleanliness and leveraging salesmanship to exceed expectations

Overview

2
2
years of professional experience

Work History

FOH Team Member

Chick-fil-A
Belleville, IL
02.2023 - 05.2024
  • Implemented strategies to improve service efficiency and guest satisfaction.
  • Collaborated with team to deliver timely service of items.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Monitored food temperatures to ensure safety and quality standards were met.
  • Maintained cleanliness and organization of the front-of-house area, including the lobby and restrooms.
  • Greeted and talked pleasantly with customers to promote positive image for business.
  • Followed opening and closing procedures as outlined by management team.
  • Replenished supplies and organized food preparation stations to maximize productivity.
  • Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Ensured compliance with health and safety regulations within the front-of-house area.
  • Assisted colleagues whenever needed during peak business hours.
  • Stocked supplies such as silverware, condiments, napkins throughout the shift.
  • Filled soft drink cups and poured hot coffee and tea for patrons.
  • Greeted guests upon arrival, providing a warm and welcoming atmosphere.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.

Equipment Transporter

Twist and Bounce
Belleville, IL
06.2022 - 08.2022
  • Maintained strict adherence to hygiene and infection control policies, sanitizing transport equipment after each use.
  • Checked paperwork for accuracy and completeness before loading vehicles.
  • Interacted with customers which helped to builds positive relationships.

Education

Associate of Science -

South Western Illinois Collage
Belleville, IL

Skills

  • Order taking
  • Cleanliness
  • Money handling
  • Salesmanship
  • Greeting guests
  • Point of sale systems
  • Payment processing
  • Guest relations

Timeline

FOH Team Member

Chick-fil-A
02.2023 - 05.2024

Equipment Transporter

Twist and Bounce
06.2022 - 08.2022

Associate of Science -

South Western Illinois Collage

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David Banning II