David Barnes

Hungry Howies Pizza & Subs

01.2020 - Current

Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Mentored newly hired employees on operating equipment and safety and developed a training manual to use for reference.
Oversaw daily operations, ensuring a clean, safe environment for both employees and customers.
Monitored employee performance closely while offering guidance for improvement when necessary.
Ensured all team members complied with company policies and procedures, as well as local, state, and federal regulations.
Boosted customer satisfaction with prompt, courteous service from well-trained staff members.
Enhanced employee morale through regular communication and feedback sessions, resulting in higher job satisfaction.
Improved team efficiency by implementing new shift scheduling strategies and procedures.
Trained new team members on company policies, procedures, and best practices to maintain consistent service standards.
Monitored food inventory and supplies to prevent waste.
Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Controlled food costs and managed inventory.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Delegated tasks effectively amongst team members according to individual strengths and abilities, resulting in improved overall productivity levels.