David Baus
Halethorpe,MD
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Hardworking Automotive Technician with 13 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
28
28
years of professional experience
Work History
Delivery Driver
Free State Wellness
05.2018 - 06.2021
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed a maintenance schedule for delivery vehicles.
- Filled out load paperwork and DOT-mandated log books.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Drove in urban and rural areas to expertly make high volume of deliveries.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
Professor's Assistant
Community College Of Baltimore County
12.2005 - 06.2010
- Maintained lighting equipment, computers, printers.
- Assisted students with use of computers, lighting and photography equipment.
- Assisted students in the film development lab.
- Printed student work for assignments.
- Taught a non-credit course on photography.
- Provided students with constructive, encouraging and corrective feedback.
Automotive Technician/ Maryland State Inspector
Norris Nissan West
01.1993 - 05.2003
- Maintained accurate records of time and materials required to perform repairs and service.
- Performed routine maintenance and repairs to automobiles.
- Analyzed vehicle data using advanced diagnostic equipment.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed pre-delivery inspections.
Education
Photography
Community College of Baltimore County
Catonsville, MDSkills
- Customer Relationships
- Attention to Detail
- Cargo Handling
- Vehicle systems
- Route logs
- Logistics knowledge
- Mileage Tracking
- Punctual and Reliable
- Time Management
- Lifts up to 70 pounds
- POS System Operation
- Payment Processing
- Vehicle Safety and Maintenance
- Roads and highways knowledge
- Two-Way Radio Operation
Timeline
Delivery Driver
Free State Wellness
05.2018 - 06.2021
Professor's Assistant
Community College Of Baltimore County
12.2005 - 06.2010
Automotive Technician/ Maryland State Inspector
Norris Nissan West
01.1993 - 05.2003
Photography
Community College of Baltimore County