David Begbie Jr
Hurleyville,NY
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Hotel Front Desk Clerk
Montreign
Monticello, New York
12.2023 - 09.2026
- Managed guest check-ins and check-outs efficiently and accurately.
- Greeted guests, delivering friendly and efficient check-in and check-out services to enhance guest experience.
- Managed reservations using property management software to ensure accurate room assignments and guest satisfaction.
- Managed reservations using hotel management software for accurate room assignments.
- Assisted guests with inquiries, offering detailed information about hotel services to improve their stay.
Cashier
Sams Club Distribution
Middletown, New York
05.2021 - 10.2023
- Processed customer transactions at Sam's Club distribution center, ensuring swift service and customer satisfaction.
- Maintained accurate cash drawer while implementing secure cash handling practices to prevent discrepancies.
- Served as gas station attendant, delivering exceptional customer service and addressing customer needs promptly.
Manager
Price Chopper
Middletown, New York
05.2020 - 06.2021
- Managed daily store operations and ensured optimal inventory levels.
- Monitored staff performance and addressed issues.
- Trained staff on customer service best practices and store policies.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cook
monticello bagel bakery
Monticello, New York
09.2015 - 09.2020
- Monitored food safety standards to comply with health regulations.
- Collaborated with team members to streamline food preparation processes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Education
High School Diploma -
Fallsburg Jr/sr High School
South Fallsburg, NY06-2012
Skills
- Guest services
- Reservation management
- Property management software
- Front desk operations
- Check-in/check-out procedures
- Customer relationship management
- Problem-solving
- Adaptability and flexibility
- Team building
- Computer skills
- Multitasking Abilities
- Reliability
- Problem solving
- Time management
- Effective communication
- Team collaboration
- Attention to detail
- Organizational skills
Timeline
Hotel Front Desk Clerk
Montreign
12.2023 - 09.2026
Cashier
Sams Club Distribution
05.2021 - 10.2023
Manager
Price Chopper
05.2020 - 06.2021
Cook
monticello bagel bakery
09.2015 - 09.2020
High School Diploma -
Fallsburg Jr/sr High School