David Bishop
Brooklyn,NY
Summary
Diligent caseworker with background spent assisting individuals and providing effective follow-up. Self-starter promoting several years recommending services and treatment options that help others find relief. Maintains undeniable composure in stressful situations.
Overview
2
2
years of professional experience
Work History
Caseworker
DHS Group
Brooklyn, NY
09.2022 - Current
- Provided emotional support through active listening, empathy and compassion.
- Resolved conflicts between tenants in an effective manner through active listening techniques.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Bachelor of Arts - Social Work
Medgar Evers College of The City University of New York
Brooklyn, NY05-2019
Skills
- Highly effective communication
- Client Engagement
- Motivational Interviewing
- Service assistance and support
- Assessment skills
Timeline
Caseworker
DHS Group
09.2022 - Current
Bachelor of Arts - Social Work
Medgar Evers College of The City University of New York
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