David Blackford
Lebanon,IN
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
26
26
years of professional experience
Work History
Supervisor
Aurora Parts And Accessories
Lebanon, IN
04.2022 - Current
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity to provide constructive feedback and coaching.
Team Leader
Aurora Parts And Accessories
Lebanon, IN
04.2020 - Current
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Created training materials and conducted group trainings on new processes or procedures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Maintained a positive work environment that promoted collaboration between team members.
- Ensured compliance with all safety regulations in the workplace.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Company Box Truck Driver
NHK
Frankfort, IN
01.2018 - 02.2020
- Ensured cargo was secured properly for safe transport.
- Performed daily vehicle inspections to ensure safety and compliance with regulations.
- Loaded and unloaded company box truck with merchandise from warehouse.
- Delivered merchandise according to scheduled timelines and communicated delays.
- Demonstrated excellent time management skills by completing deliveries within allotted time frames.
Welder
Heritage Products
Crawfordsville, IN
04.1999 - 07.2007
- Performed quality control checks during each step of the painting process to ensure accuracy.
- Maintained a safe working environment by following OSHA standards at all times.
- Handled and disposed of hazardous waste carefully to minimize harm to personnel or environmental habitats.
- Monitored the fitting, burning, and welding processes to avoid overheating of parts or warping, shrinking, distortion, or expansion of material.
- Constructed templates and jigs for fabrication according to blueprints.
- Inspected completed work for conformance to specifications using various instruments.
- Repaired broken or cracked parts using cutting torches and welding equipment.
- Performed preventative maintenance on welding tools and equipment.
- Set up welding machines based on the job at hand.
- Trained apprentices in safety procedures and use of tools, equipment used during fabrication, welding operations.
- Ensured that all welds met code requirements through visual inspection methods such as radiography testing where applicable.
- Troubleshot problems related to welds including porosity issues caused by improper shielding gas flow rates.
- Set up equipment and welded parts according to welding chart specifications and type.
- Completed minor torch ups with MIG welders.
Education
High School Diploma -
Southmont
Ladoga, IN12-1997
Skills
- Schedule development
- Excel experience
- Industrial hygiene
- Processes and procedures
- Department organization
- Training and mentoring
- Team building
- DST experience
Timeline
Supervisor
Aurora Parts And Accessories
04.2022 - Current
Team Leader
Aurora Parts And Accessories
04.2020 - Current
Company Box Truck Driver
NHK
01.2018 - 02.2020
Welder
Heritage Products
04.1999 - 07.2007
High School Diploma -
Southmont