David Blankenship
Little Hocking,Ohio
Summary
Results-driven Auto Damage Appraiser with over 30 years of experience at Alacrity Solutions. Expert in damage assessment and fraud detection, I excel in generating accurate repair estimates while ensuring exceptional customer service. Proven ability to analyze costs and implement effective solutions, enhancing operational efficiency and client satisfaction.
Overview
39
39
years of professional experience
Work History
Auto Damage Appraiser
Alacrity Solutions
Little Hocking, OH
09.2022 - Current
- Coordinated direct repair assignments with local body shops and rental vehicles during restoration processes.
- Identified fraudulent claims by investigating suspicious circumstances surrounding accidents.
- Provided technical assistance when needed during the assessment process.
- Utilized specialized computer software programs to generate reports and estimates.
- Documented vehicle damage and condition by taking meticulous notes and photographs.
- Verified accuracy of repair estimates and invoices.
- Assessed customer satisfaction with the quality of repairs.
- Analyzed parts availability, labor costs, and other factors that affect the appraisal process.
- Conducted appraisals for insurance companies and customers.
- Evaluated claims for possible fraud, contacting appropriate department for assistance and further investigation.
- Developed cost effective solutions to restore damaged vehicles to their original condition.
- I have over 30 years experience in handling semi tractor and trailer claims. I've conducted on-site damage inspections, written damage estimates, processed total losses, as well as repairs for the insurance adjusters.
- I wrote damage estimates on automobiles, recreational vehicles, and semi trucks and trailers.
Body Shop Assistant
Carwrex Preowned & Rebuilt Autos
Williamston, WV
10.2020 - 12.2021
- Organized and maintained work areas free of potential hazards.
- Maintained and recorded costs of materials and supplies to assist with job costing and revenue projections.
- Inspected automotive repairs to match paint and maintain body appearance.
- Operated various equipment including cash registers, computers, scanners.
- Ordered and utilized protective equipment and respirators to promote workplace safety.
- Removed dents with hammers, suction and skilled use of dolly blocks.
- Handled merchandise returns from customers according to company policy.
- Received shipments from vendors; checked contents against invoices; stored incoming merchandise properly in designated areas within the shop.
- Restocked depleted items throughout day as necessary.
- Organized products on shelves according to established procedures.
- Distributed vehicle parts to technicians for replacement on in-shop vehicles.
- Replaced damaged glass components on vehicles.
- Managed inventory of body shop supplies and tools.
Auto Damage Appraiser
Property Damage Appraisers
Columbus, Ohio
02.1986 - 12.2019
- Coordinated direct repair assignments with local body shops and rental vehicles during restoration processes.
- Identified fraudulent claims by investigating suspicious circumstances surrounding accidents.
- Provided technical assistance when needed during the assessment process.
- Utilized specialized computer software programs to generate reports and estimates.
- Documented vehicle damage and condition by taking meticulous notes and photographs.
- Conducted final quality control check of vehicles prior to customer delivery.
- Advised customers regarding necessary repairs or replacements based on safety regulations.
- Assisted customers with setting up rental cars for duration of repairs.
- Assessed customer satisfaction with the quality of repairs.
- Analyzed parts availability, labor costs, and other factors that affect the appraisal process.
Education
High School Diploma -
Broomfield High School
Broomfield, CO06-1982
Skills
- Damage assessment
- Fraud detection
- Repair estimate generation
- Customer service
- Technical assistance
- Inventory management
- Automotive knowledge
- Parts sourcing
- Quality control
- Project management
- Effective communication
- Problem solving
- Cost analysis
- Time management
- Analytical thinking
- Claims inspections
- Repair processes
- Computer software proficiency
- Auto body repair techniques
- Professionalism and ethics
- CCC pathways appraisal solutions
- Claims management
- Damage assessment expertise
- Loss calculations
- Repair quotes
- Estimating repair costs
- Total loss handling
- Claims handling experience
- Insurance advising
- Digital imaging
- Organizational growth
- Vehicle inspection proficiency
Custom
- I have over 30 years experience in handling damage claims for numerous insurance companies. I have handled repairable, total loss claims on automobile, recreational, marine vehicles and I've handled numerous tractor trailer damage claims as well. I would greatly appreciate an opportunity to work for you.
Timeline
Auto Damage Appraiser
Alacrity Solutions
09.2022 - Current
Body Shop Assistant
Carwrex Preowned & Rebuilt Autos
10.2020 - 12.2021
Auto Damage Appraiser
Property Damage Appraisers
02.1986 - 12.2019
High School Diploma -
Broomfield High School
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