David Blevins
Colorado Springs,CO
Summary
Results-driven Property Adjuster Specialist experienced in claims management, negotiation strategies, and insurance compliance. Delivered optimal outcomes for policyholders by evaluating repair estimates and managing property claims. Contributed to multiple Catastrophe VCT units, including roles as Flood Team Member for Hurricane Irma and Field Deployment for Colorado Hail.
Overview
17
17
years of professional experience
Work History
Property Adjuster Specizlist
USAA
San Antonio, TX
10.2021 - Current
- Evaluated repair estimates and assessed damage for accurate claim processing.
- Coordinated with contractors and vendors to ensure timely property repairs and thorough assessments.
- Trained junior adjusters on best practices in claims assessment and management.
- Engaged with experts, including engineers and appraisers, to accurately assess and resolve complex claims.
- Negotiated settlements with claimants in accordance with company guidelines and state laws.
- Investigated and evaluated property loss claims, establishing accurate assessments of insurer's liability.
- Reviewed documents submitted by claimants for accuracy and completeness before processing payment requests.
Property Claims E
USAA
San Antonio, Texas
03.2018 - 11.2021
- Evaluated property claims for accuracy and compliance with guidelines.
- Reviewed damage reports and assessed repair estimates to ensure accuracy and compliance with policy standards.
- Communicated with policyholders to gather information and provide updates.
- Collaborated with contractors to determine scope of repairs needed.
- Ensured timely resolution of claims while maintaining high service standards.
- Investigated claims by gathering facts from claimants, witnesses and other sources.
- Reviewed property insurance claims to determine coverage, liability and damages.
- Negotiated settlements with claimants or attorneys, effectively minimizing insurer's risk exposure and ensuring fair resolutions.
- Analyzed policy language and coverage limits to ensure accuracy of claim decisions.
- Provided expert testimony in court proceedings.
- Developed strategies to manage complex cases involving multiple parties, enhancing resolution efficiency and safeguarding significant monetary interests.
- Communicated with personnel and legal counsel on claims involving litigation.
- Investigated and evaluated property and casualty insurance claims to determine coverage and liability.
- Worked closely with repair facilities and contractors to ensure quality repairs for policyholders.
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
Property Adjuster 1
USAA
San Antonio, TX
07.2010 - 03.2018
- Evaluated property damage claims for accuracy and compliance with company standards.
- Coordinated with policyholders to gather necessary documentation and information.
- Collaborated with contractors to estimate repair costs and timelines for restoration.
- Reviewed policies to ensure adherence to coverage guidelines and regulations.
- Mentored junior adjusters on best practices and effective claims handling techniques.
- Worked closely with contractors to ensure repairs are completed according to insurance specifications.
- Consulted experts such as engineers or appraisers when evaluating complex claims.
- Negotiated settlements with claimants in accordance with company guidelines and state laws.
- Coordinated emergency repair, cleaning companies and contractors to optimize customer claim handling.
Associate Property Adjuster
USAA
San Antonio, TX
06.2009 - 06.2010
- Assessed property damage to determine appropriate claims processing steps.
- Documented findings and generated reports to support claims processing and decision-making.
- Communicated effectively with policyholders to gather necessary information.
- Collaborated with contractors and vendors to obtain repair estimates and provide actionable recommendations.
- Reviewed policy coverage to confirm accuracy in claims adjustments and settlements.
- Utilized claims management software for tracking and managing claim progress.
- Advised clients on their rights and responsibilities during the claims process.
- Worked closely with contractors to ensure repairs are completed according to insurance specifications.
Education
High School Diploma -
Menifee County High School
Frenchburg, KY05-1985
Some College (No Degree) - Psychology
Kentucky Christian University
Grayson, KYSkills
- Claims management
- Estimating repairs
- Policy evaluation
- Insurance compliance
- Risk assessment
- Negotiation strategies
- Northeast Winter Superstorm Event, 2014 and multiple VCT deployments for wind/hail, freeze Damage Claims
- Flood VCT-Hurricane Irma August, 2017
- Field Rotation Deployment -Colorado Hail, 2012
- Process Improvement Team Member
- Customer relationship management
Timeline
Property Adjuster Specizlist
USAA
10.2021 - Current
Property Claims E
USAA
03.2018 - 11.2021
Property Adjuster 1
USAA
07.2010 - 03.2018
Associate Property Adjuster
USAA
06.2009 - 06.2010
High School Diploma -
Menifee County High School
Some College (No Degree) - Psychology
Kentucky Christian University