David Borman
Boynton Beach,FL
Summary
To gain a position as an outreach coordinator within an organization that values teamwork, integrity, and hard work. Knowledgeable in admissions and the treatment field. Specializing in conflict resolution, problem solving, group facilitation, AMA blocking, and leadership training.
Overview
10
10
years of professional experience
Work History
Outreach Coordinator
Intrepid
Lake Worth, FL
06.2024 - Current
- Utilized personal experience to guide potential patients through the admissions process and encouraged them to fly to detox for help.
- Conducted initial telephone screening of potential patients and referents to ensure that patients meet admissions criteria.
- Answered phone calls of inquiry and effectively answer questions about the treatment program
- Protected the confidentiality of patients and privacy of the staff.
- Collected sufficient information from patient/client and/or family as authorized by the patient to ensure accurate and comprehensive information is obtained.
- Knowledgeable and understands criteria for all levels of care
Group Facilitator/ Client Coordinator
All in Solutions Counseling Center
Boynton Beach, Florida
06.2017 - 05.2024
- Responsible for the day-to-day operations for a PHP, IOP, Faith Based Program, and OP assigned to me by the Clinical Program Manager which includes but Is not limited to:
- Communicated directly with the Clinical Program Manager and clinical staff daily to ensure proper care for all clients
- Ensure all clients behave in a respectful manner following the rules of the program
- Appropriately and respectfully de-escalating clients when emotionally distressed
- Making sure all scheduled UAs are completed in a time appropriate and systematic manner
- Facilitator of multiple groups throughout the week focusing on the 12 steps and the 12 principles of AA
- Completing group note documentation according to DCF and JCAHO standards
- Greeting new clients and completing initial intake process, ensuring all documentation is completed according to DCF and JCAHO standards
- Transport clients to and from the clinical building according to program schedule, ensuring all clients arrive on time for their scheduled groups or individual sessions
Intensive Outpatient Manager
Treatment Alternatives
07.2016 - 06.2017
- Company Overview: substance abuse treatment center
- Managed all intensive outpatient staff
- Responsible for hiring/letting go of all staff
- Ensure all clients attend intensive outpatient program
- Schedule all staff members and hold weekly staff meetings
- Facilitating of all groups
- Complete daily shift reports
- Communicate with all therapist and treatment team and staff to ensure all clients receive their proper care
- Coordinate with medical team to address any medical concerns of all clients
- Substance abuse treatment center
Intensive Outpatient Program Lead Behavioral Tech
Treatment Alternatives
12.2015 - 07.2016
- Company Overview: substance abuse treatment center
- Transported clients to and from appointments and programs
- Orient new clients to the treatment program
- Complete intake assessments on all new clients
- Adhering to all local, state (DCF), federal confidentiality and HIPAA regulations
- Developing structure for clients, ensuring their needs are met while in treatment
- Substance abuse treatment center
Behavior Health Technician for Detox
Treatment Alternatives
07.2015 - 12.2015
- Company Overview: substance abuse treatment center
- Providing reports on rounds made to the manager
- Perform Q15 and Q30 checks on all clients
- Facilitator on all groups
- AMA blocking
- Appropriately and respectfully de-escalating high stress situations which pertain to clients as well as staff
- Substance abuse treatment center
Skills
- Conflict management
- Adaptability
- Patient satisfaction
- Team Leadership
- Time management
- Strategic negotiation
- Critical thinking
Timeline
Outreach Coordinator
Intrepid
06.2024 - Current
Group Facilitator/ Client Coordinator
All in Solutions Counseling Center
06.2017 - 05.2024
Intensive Outpatient Manager
Treatment Alternatives
07.2016 - 06.2017
Intensive Outpatient Program Lead Behavioral Tech
Treatment Alternatives
12.2015 - 07.2016
Behavior Health Technician for Detox
Treatment Alternatives
07.2015 - 12.2015