David Brundage
Parker,CO
Summary
Self-assured Service Advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in quality control and computer skills. Highly knowledgeable in latest information concerning customer service. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
13
13
years of professional experience
Work History
Service Advisor
Mile High Harley-davidson Of Parker
Parker , CO
2018.06 - 2023.11
- Promptly responded to customer inquiries via phone, email or in person.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Answered phone calls and responded to questions and concerns.
- Developed strong relationships with customers by providing exceptional customer service.
- Resolved customer complaints in an efficient and courteous manner.
- Handled telephone inquiries regarding appointments and work in process.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Prepared invoices for services rendered and collected payments from customers.
Delivery Driver
Tontis Pizza
Parker , CO
2014.11 - 2018.08
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Obeyed traffic laws and follow established traffic and transportation procedures.
Kitchen Staff Member
thai basil
Lone Tree , CO
2011.05 - 2014.11
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Maintained cleanliness of work areas throughout shift.
- Cleaned and sanitized frequently to maintain health code standards.
- Ensured that all dishes were prepared in accordance with restaurant standards.
- Communicated effectively with waitstaff regarding order tickets for accurate delivery times.
- Responded promptly to customer complaints regarding food quality or service issues.
Education
High School Diploma -
Chaparral High School
Parker, CO2011-05
Skills
- Quality Control
- Customer Service
- Computer Skills
- Repairs Scheduling
References
References available upon request.
Timeline
Service Advisor
Mile High Harley-davidson Of Parker
2018.06 - 2023.11
Delivery Driver
Tontis Pizza
2014.11 - 2018.08
Kitchen Staff Member
thai basil
2011.05 - 2014.11
High School Diploma -
Chaparral High School
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