Successful Used Car Director with 25 years of experience in overseeing operations and managing staff. Proven leader accomplished in employee praise and accountability to maintain performance standards. Driven to increase profits and attract customers through excellent promotions and marketing.
Overview
26
26
years of professional experience
Work History
General Sales Manager
Metro Acura
Montclair, CA
02.2020 - 10.2023
Created weekly and monthly reports on sales performance, goals, and objectives.
Managed staff of 15 sales representatives, providing guidance and support as needed.
Conducted regular training sessions for new sales personnel.
Coordinated with other departments to ensure timely delivery of products or services to customers.
Maintained accurate records of all transactions in the company's CRM system.
Resolved customer complaints in a timely manner.
Negotiated contracts with vendors and suppliers for better pricing terms.
Implemented effective incentive programs for sales reps to boost productivity levels.
Identified areas needing improvement in order to maximize efficiency.
Analyzed competitor strategies to gain an edge over them in the marketplace.
Sales Manager
Metro Honda Montclair
Montclair, CA
01.2015 - 02.2020
General Sales Manager
Performance Nissan
Duarte, CA
03.2012 - 01.2015
General Sales Manager
Dch Gardena Honda
Gardena, CA
04.2008 - 12.2011
Used Car Director
NORM REEVES HONDA SPRSTR Cerritos
Cerritos, CA
03.2004 - 02.2008
Developed and implemented strategies to increase the sale of used cars.
Monitored market trends for pricing of used vehicles.
Maintained a consistent inventory of quality used cars.
Ensured compliance with all applicable laws governing the sale of used cars.
Provided technical support and guidance to service technicians when needed.
Negotiated purchase contracts with other dealerships or individuals selling used vehicles.
Prepared detailed appraisals of trade-in vehicles as part of the negotiation process.
Sales Manager/Retention Service to Sales at Open Road Acura Richmond/Acura RicmondSales Manager/Retention Service to Sales at Open Road Acura Richmond/Acura Ricmond
Graphic Design Competitor in Professional Event at Business Professional of AmericaGraphic Design Competitor in Professional Event at Business Professional of America