David Carlson
Mapleton,MN
Summary
I've been in sales for most of my life and have a good mechanical aptitude as being in management and sales I've needed to do the Physical side of business as well. I'm good with people and problem solving. Not afraid of putting in the time to get projects done.
Overview
11
11
years of professional experience
Work History
Manager
Mankato Industrial Coatings
06.2018 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed detailed plans based on broad guidance and direction.
- Onboarded new employees with training and new hire documentation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved marketing to attract new customers and promote business.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Gained strong leadership skills by managing projects from start to finish.
- Participated in team projects, demonstrating with ability to work collaboratively and effectively.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
Salesperson
Toppers Plus
07.2013 - 02.2016
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Worked to build relationships with customers and built potential for additional sales.
- Stayed current on company offerings and industry trends.
- Developed relationships with clients for increased loyalty and repeat business.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Organized promotional events that showcased products while driving brand awareness and generating leads.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Improved customer service and telecommunication skills to build lasting relationships.
Education
GED -
LCC
Mankato, MN10.2010
Skills
- Scheduling and Coordinating
- Performance reviewing
- Process Improvement
- Staff Management
- Project Planning
- Human Resources Management
- Customer Service
- Troubleshooting
I enjoy spending time with family, riding motorcycle and going camping.
I have 5 kids ranging from 10 to 24. My wife and I have been blessed with our kids.
I love getting out for a ride on the bike whenever I can.
My wife and I enjoy getting together with the kids and head out and go camping on weekends when possible.
Timeline
Manager
Mankato Industrial Coatings
06.2018 - Current
Salesperson
Toppers Plus
07.2013 - 02.2016
GED -
LCC