Summary
Overview
Work History
Education
Skills
Timeline
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David Case

Mufreesboro,TN

Summary

Seasoned Advisor with background in providing strategic guidance and solutions. Known for strong problem-solving skills, decision-making abilities, and effective communication. Demonstrated history of advising clients on optimizing business processes and improving overall performance. Committed to making a significant impact by helping organizations meet their goals and objectives through insightful advisement.

Overview

3
3
years of professional experience

Work History

Gear Advisor

Guitar Center
Murfreesboro, TN
03.2024 - Current
  • Operated POS systems effectively to complete sales quickly and accurately.
  • Automated business processes using Salesforce workflow rules and process builder.
  • Utilized CRM software tools such as Salesforce or Oracle Siebel CRM applications.
  • Assisted with the preparation of tax documents for filing purposes.

Sales Associate

Xfinity Comcast
Hermitage, TN
03.2023 - 03.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.

Mobile Communications Specialist

First Fleet
Murfreesboro, TN
05.2022 - 03.2023
  • Analyzed and troubleshot system issues to optimize performance.
  • Prepared technical documentation for mobile communications projects.
  • Ensured compliance with applicable regulations and industry standards.
  • Resolved customer inquiries related to mobile communications services.

Education

Associate of Applied Science - Cyber Security

Motlow State Community College
Tullahoma, TN

Skills

  • Relationship Building
  • Research abilities
  • Data Interpretation
  • Mobile device troubleshooting
  • Office installations
  • Device Installation
  • Upselling
  • Order Processing
  • Policy and Procedure Adherence
  • POS System Operation

Timeline

Gear Advisor

Guitar Center
03.2024 - Current

Sales Associate

Xfinity Comcast
03.2023 - 03.2024

Mobile Communications Specialist

First Fleet
05.2022 - 03.2023

Associate of Applied Science - Cyber Security

Motlow State Community College

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David Case