Results-oriented professional experienced in logistics and customer service management. Expertise in coordinating packaging schedules, optimizing delivery timelines, and fostering effective communication across teams to ensure operational efficiency and compliance with safety standards.
Overview
11
11
years of professional experience
Work History
Freight Service Coordinator
Golden West Packaging Group via Partners Personnel
Lathrop, CA
08.2025 - Current
Oversaw scheduling and logistics for packaging operations and customer orders.
Maintained project timelines to guarantee on-time delivery of packaging solutions.
Handled incoming calls and emails, ensuring swift resolution of customer inquiries.
Executed daily invoicing tasks using accounting software, verifying accuracy before payment.
Communicated with technicians and managers to relay status updates efficiently.
Scheduled service appointments with clients, enhancing operational efficiency.
Collaborated with internal departments to collect essential documentation for invoicing.
Reviewed invoices thoroughly before processing, ensuring compliance with standards.
Patient Service Technician
Horizon Oxygen and Medical Equipment, Inc.
Manteca, California
04.2025 - 08.2025
Maintained and repaired durable medical equipment to ensure patient safety and functionality.
Collaborated with healthcare professionals to resolve patient equipment concerns effectively.
Documented equipment inventory and managed supply levels to prevent shortages.
Provided technical support for equipment setup and troubleshooting to enhance usability.
Communicated device operation and care instructions clearly to patients.
Completed routine repairs and modifications on existing DME units as required.
Educated patients on safe usage and operation of medical devices during training sessions.
Shipping Clerk
Howmet Aerospace
Tracy, USA
05.2021 - 03.2025
Utilized pallet jacks and electric sit-down forklifts for efficient loading and unloading of materials.
Scheduled LTL pickups from multiple carriers, generating BOLs and required shipping documentation.
Processed invoices and order forms to verify goods received and shipped accurately.
Packaged, secured, labeled, and affixed postage to materials for shipment preparation.
Coordinated with freight carriers to enhance shipping cost efficiency and optimize delivery schedules.
Maintained rigorous attention to detail, ensuring compliance with shipping regulations and accurate documentation.
Managed time effectively, prioritizing tasks while handling up to 250 packages daily.
Adapted to dynamic schedules and resolved unexpected challenges with efficiency.
Delivery Driver
Shekinah Logistics
Stockton, California
08.2020 - 10.2020
Loaded van each day, lifting packages weighing up to 50 pounds without assistance.
Experienced in operating delivery vehicles with a focus on safety and compliance.
Promoted package security, following protocols for signature-required deliveries and choosing reasonable locations to leave at-the-door drop-offs.
Stockroom Supervisor
Vans, VF Outdoor Corp.
Manteca, California
03.2018 - 08.2020
Oversaw task completion and evaluated quality throughout workflow process.
Minimized store losses, training team members how to spot and prevent theft.
Assisted with inventory control efforts by arranging cycle counts and identifying potential shrink points.
Sales Associate
Vans, VF Outdoor Corp.
Manteca, California
07.2015 - 03.2018
Leveraged extensive product knowledge to enhance customer satisfaction and loyalty.
Managed store opening and closing procedures, including drawer balancing and alarm system checks.
Resolved customer concerns through effective communication and conflict management skills.
Utilized expert sales abilities to foster positive customer interactions.
Retail Reset Merchandiser
Daymon Worldwide
Tracy, California
10.2016 - 03.2017
Executed detailed store resets and planograms, aligning with corporate standards to optimize product placement and support sales growth.
Visited eight grocery store locations to reset and reorganize merchandise aisles, enhancing store layout and customer navigation.
Sanitized and prepared shelves for product rearrangement, ensuring a clean and organized shopping environment.
Education
HIGH SCHOOL DIPLOMA - Retail Customer Experience / Service, Workplace Safety
Manteca High School
Manteca, CA
05-2015
Skills
Freight operations
Safety compliance
Logistics coordination
Stock management
Invoicing management
Quality assurance
Communication skills
Heavy equipment operation
Staff training
Retail customer experience
Medical equipment
Verbal and written communication
Attention to detail
Durable medical equipment (DME)
Languages
Spanish
Native/ Bilingual
Timeline
Freight Service Coordinator
Golden West Packaging Group via Partners Personnel
08.2025 - Current
Patient Service Technician
Horizon Oxygen and Medical Equipment, Inc.
04.2025 - 08.2025
Shipping Clerk
Howmet Aerospace
05.2021 - 03.2025
Delivery Driver
Shekinah Logistics
08.2020 - 10.2020
Stockroom Supervisor
Vans, VF Outdoor Corp.
03.2018 - 08.2020
Retail Reset Merchandiser
Daymon Worldwide
10.2016 - 03.2017
Sales Associate
Vans, VF Outdoor Corp.
07.2015 - 03.2018
HIGH SCHOOL DIPLOMA - Retail Customer Experience / Service, Workplace Safety