David Castellanos
13461 Elgers St, Cerritos,CA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Valet Driver
LAZ Parking
12.2016 - 01.2025
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Escorted drivers to vehicles and helped load or carry large items.
Stock Manager
Call It Spring
06.2015 - 07.2017
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
Education
GED -
Downey Adult School
Downey, CA06.2009
Skills
- Teamwork/ Collaboration
- Excellent customer service
- Retail Industry Knowledge
- Data Entry
- Sales
- Product Sales
- Customer-oriented
Languages
Spanish
Professional Working
Timeline
Valet Driver
LAZ Parking
12.2016 - 01.2025
Stock Manager
Call It Spring
06.2015 - 07.2017
GED -
Downey Adult School
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