David Cervantes
Los Angeles,CA
Summary
Dynamic food and beverage server with extensive experience at The Original Pantry Cafe, excelling in customer service and problem-solving. Proven ability to enhance guest satisfaction through effective communication and meticulous order accuracy. Adept at managing POS systems and fostering strong customer relationships, ensuring a memorable dining experience.
Overview
20
20
years of professional experience
Work History
Server
the original pantry cafe
Los Angeles, CA
05.2020 - 03.2025
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Suggested food and beverage items to customers based on their preferences.
- Served food and beverages to patrons and confirmed complete orders.
Food and Beverage Server
Trattoria Restaurant
Los Angeles, CA
06.2010 - 10.2020
- Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
- Explained menu items, describing ingredients and cooking methods upon request.
- Served food and beverages to patrons and confirmed complete orders.
Server
Casa Sanchez Restaurant
Culver City, CA
05.2005 - 11.2010
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
GED -
Cerritos College
Norwalk, CA02-2020
Skills
- Customer service
- Point of sale operation
- Food safety
- Menu knowledge
- Customer relationship management
- Team collaboration
- Effective communication
- Workstation organization
- Sales suggestions
- Problem solving
- Conflict resolution
- Guest service
Languages
English
Professional
Spanish
Professional
Timeline
Server
the original pantry cafe
05.2020 - 03.2025
Food and Beverage Server
Trattoria Restaurant
06.2010 - 10.2020
Server
Casa Sanchez Restaurant
05.2005 - 11.2010
GED -
Cerritos College
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