David Chapa

• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
• Managed cash register operations, ensuring accuracy during cash handling and reconciliation.
• Trained new staff on operational procedures and customer service techniques.
• Maintained organized merchandise displays to promote sales and enhance store appearance.
• Monitored inventory levels, assisting in stock replenishment to support sales goals.
• Collaborated with team members to improve workflow and increase operational efficiency.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.

Started on the floor staging and stacking pallets.

Load and unload trucks.

Then In 2022 joined tom team transportation associate. Duties as follows:

Yard audits

Check in and out trucks

Dock and park 53 foot trailers using yard hostlers.

Pre trip and post trip yard hostlers.