Professional Summary
Overview
Work History
Education
Skills
Timeline

David Claiborne

Catalyst Brands
Mount Rainier,MD
26
years of professional experience

Dynamic retail manager with a proven track record at Catalyst Brands, enhancing customer satisfaction and driving sales through strategic planning and team leadership. Expert in inventory control and merchandising, successfully implementing cost-saving measures and improving operational efficiency. Committed to fostering a positive shopping experience and achieving business objectives.

Work History

Retail Manager

7 Years
Catalyst Brands | 10.2019 - Current
  • Directed daily store operations, ensuring compliance with brand standards and service expectations.
  • Managed associate scheduling, coverage, and task delegation to support efficient floor execution.
  • Executed visual merchandising updates to support promotional campaigns and seasonal transitions.
  • Resolved customer concerns promptly, reinforcing positive shopping experiences and loyalty.
  • Analyzed sales trends to adjust staffing, merchandising priorities, and operational focus.
  • Implemented cost-saving measures, reducing expenses by 10%

Store Manager

2 Years 6 Months
Francescas | 03.2017 - 09.2019
  • Enhanced customer satisfaction by 20%
  • Managed inventory with 30% fewer errors
  • Developed marketing strategies, increasing foot traffic

    Department Manager

    16 Years 6 Months
    Macys | 09.2000 - 03.2017
    • Supported daily store operations, ensuring smooth sales floor activity and consistent customer service.
    • Monitored inventory levels, replenished stock, and coordinated merchandise presentation for organized displays.
    • Monitored inventory management and assisted with accurate, cost-effective ordering processes.
    • Optimized scheduling processes to ensure adequate staffing coverage during peak shopping hours while minimizing labor costs.
    • Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.

    Education

    N/A - Computer Science

    Yorktowne Business Institute | College Park, MD | 09-1986

    High School Diploma

    Calvin Coolidge High School | Washington, DC | 06-1986

    Skills

    Retail management
    Team leadership
    Inventory control
    Sales enhancement
    Customer service excellence
    Budget management
    Strategic planning
    Merchandising

    Timeline

    Retail Manager

    Catalyst Brands
    10.2019 - CurrentRead More

    Store Manager

    Francescas
    03.2017 - 09.2019Read More

    Department Manager

    Macys
    09.2000 - 03.2017Read More

    Yorktowne Business Institute

    N/A from Computer Science
    Read More

    Calvin Coolidge High School

    High School Diploma
    Read More
    David Claiborne