David Clarke
Knightdale,NC
Summary
Proven leader and efficient Owner/Operator at DMAC Trucking LLC, adept in complaint resolution and maintaining customer relations, significantly enhancing profitability and operational efficiency. Leveraged expertise in route planning and mechanical repairs, ensuring timely deliveries and zero accidents. Cultivated a strong professional network, demonstrating exceptional organizational skills and a commitment to safety.
Overview
19
19
years of professional experience
Work History
Owner/Operator Truck Driver
DMAC Trucking LLC
07.2010 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Dropped and hooked trailers and changed configuration of equipment.
- Managed day-to-day business operations.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
US Navy
Navy
03.2006 - 12.2010
- Developed and maintained courteous and effective working relationships.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Private Pilot Certificate
Empire Aviation
Henderson, NC2010
High School Diploma -
Reid Ross Classical High School
Fayetteville, NC06.2006
Skills
- Complaint resolution
- Call Management
- Building rapport
- Customer Relations
- Multi-line phone talent
Accomplishments
- National Defense Service Metal
- Global War on Terrorism Service Metal
- Good Conduct Service Metal
- Global War on Terrorism Expeditionary Service Metal
- Sea Service Deployment ribbon
US Navy
Timeline
Owner/Operator Truck Driver
DMAC Trucking LLC
07.2010 - Current
US Navy
Navy
03.2006 - 12.2010
Private Pilot Certificate
Empire Aviation
High School Diploma -
Reid Ross Classical High School
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