Summary
Overview
Work History
Education
Skills
Timeline
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David Cook

David Cook

Summary

Dynamic leader and consultant with a proven track record at The Yat Pack Band and Genie Inc, excelling in customer relations and small business operations. Expert in building relationships and enhancing communication, significantly increasing customer satisfaction. Skilled in delivering comprehensive solutions and fostering client loyalty through exceptional service and efficient process implementation.

Overview

21
21
years of professional experience

Work History

Owner

The Yat Pack Band
08.2005 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Consultant

Genie Inc
04.2004 - 08.2023
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.

Education

No Degree - Business

Louisiana State University
Baton Rouge, LA

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Timeline

Owner

The Yat Pack Band
08.2005 - Current

Consultant

Genie Inc
04.2004 - 08.2023

No Degree - Business

Louisiana State University

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David Cook