David Coucke
Round Rock,TX
Summary
Dedicated Service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
33
33
years of professional experience
1
1
Certification
Work History
General Manager
Rooterman Plumbing Of Austin
08.2011 - 02.2024
- Assisted in recruiting, hiring and training of team members.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Developed and implemented strategies to increase sales and profitability.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
General Manager
Mr. Rooter Plumbing And Aire Serv Of Cincinnati
01.2001 - 05.2011
General Manager
Aire Serv Of Austin
07.1996 - 01.2001
Power Operations Foreman and Facility Manager
Bayer US
04.1991 - 05.1996
- Reduced downtime by proactively managing equipment maintenance schedules and coordinating repairs.
- Ensured regulatory compliance by staying current on industry best practices and leading employee training sessions as necessary.
- Inspected equipment and tools used for safe operation.
- Supported construction and extraction workers to facilitate timely completion of projects.
- Directed projects according to schedule and quality demands.
- Trained workers in proper methods, equipment operation and safety procedures.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
Education
MBA - Business
Indiana Wesleyan University
Marion, IN06.1993
Bachelor of Science - General Studies
SUNY At Albany - Regents College
Albany, NY04.1989
Skills
- Administrative Management
- Operations Management
- Diagnostic Testing
- Team building
- Fault diagnosis
- Device Installation
- Repair and Installation
- Attention to Detail
- Equipment Repair
- Mechanical Aptitude
Certification
Licensed Master Plumber Texas M-40109
Licensed Master HVAC Texas Tacl-A16385C
Timeline
General Manager
Rooterman Plumbing Of Austin
08.2011 - 02.2024
General Manager
Mr. Rooter Plumbing And Aire Serv Of Cincinnati
01.2001 - 05.2011
General Manager
Aire Serv Of Austin
07.1996 - 01.2001
Power Operations Foreman and Facility Manager
Bayer US
04.1991 - 05.1996
MBA - Business
Indiana Wesleyan University
Bachelor of Science - General Studies
SUNY At Albany - Regents College
Similar Profiles
Jacqualine FitzgeraldJacqualine Fitzgerald
A/R Specialist/Dispatcher at Rooterman PlumbingA/R Specialist/Dispatcher at Rooterman Plumbing
Christina TurnerChristina Turner
Manager at Rooterman PlumbingManager at Rooterman Plumbing
Stephanie BecerraStephanie Becerra
Senior Digital Content Producer at CBS Austin & Telemundo AustinSenior Digital Content Producer at CBS Austin & Telemundo Austin
Jenny BenavidesJenny Benavides
Registered Dental Assistant/Front Desk Administrator at Cedar Park PeriodonticsRegistered Dental Assistant/Front Desk Administrator at Cedar Park Periodontics
Paul MungaiPaul Mungai
Clinical Nurse Informaticist at None Of The AboveClinical Nurse Informaticist at None Of The Above