Laquita Hunt
Oakland ,TN
Summary
My duties as General Manager and Human Resource Manager include payroll, scheduling, interview, hire, termination, benefit packages for employees, working with insurance companies for employee coverage, FMLA paperwork, prepare and enforce policies and procedures and handling employee conflicts as well as patient and client.
Overview
25
25
years of professional experience
Work History
General Manager
TitleMax
08.2023 - Current
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Collaborated with cross-functional teams to develop innovative solutions.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed strong communication and organizational skills through working on group projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Human Resources Manager
Pilot Travel Centers
07.2019 - 08.2023
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Multi -Unit Manager
Loves Travel Stop
08.2016 - 07.2019
- Negotiated contracts with vendors to secure best pricing options for goods and services required at each location.
- Managed financial aspects of multiple units, ensuring optimal cost control and revenue generation strategies were in place.
- Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
- Created a culture of accountability across all units by setting clear expectations for team members at every level within the organization.
- Spearheaded regional expansion efforts, opening new locations on time and within budgetary constraints.
- Established key performance indicators for each location, tracking progress towards organizational objectives regularly.
- Boosted sales performance by identifying growth opportunities and implementing targeted marketing strategies.
- Launched new products and services successfully across all units, leading to increased market share in competitive industry sectors.
- Reduced employee turnover rates by fostering a positive work environment that encouraged professional growth and development.
- Increased overall efficiency by streamlining operations and implementing standardized processes across multiple units.
- Optimized scheduling practices for better coverage during peak hours, enhancing both staff productivity and customer satisfaction rates.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
General Manager
Advance Auto Parts
08.1999 - 08.2016
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Interacted well with customers to build connections and nurture relationships.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
Education
Master Of Business Administration - Human Resources
Argosy University
Orange, CA02.2019
Bachelor Of Science - Criminal Justice
Argosy University
Orange, CA02.2018
Skills
- Professionalism
- Budget Administration
- Employee Relations
- Operations Oversight
- Motivation
- Team building
- Revenue Forecasting
- Team Collaboration
- Staff training/development
- KPI Tracking
- Financial Oversight
- Analytical Skills
- Staff Management
- Cost Reductions
- Process Improvements
- Employee Scheduling
- Interpersonal Skills
- Risk Management
- Effective leader
- Delegating Work
- Administrative Management
- Staff hiring
- Customer Relations
- Administrative Skills
- Team training and development
- Customer Service Management
- Efficient multi-tasker
- Customer Service
- MRP and ERP systems
- Performance Improvements
- Human Resources Management
- Consistently meet goals
- Team Leadership
- Logistics
- Staff Training and Development
- Effective Communication
- Direct Sales
- Customer Relationship Management
- Attention to Detail
- P&L Management
- Multitasking
- Scheduling
- Hiring and Onboarding
- Recruitment
- Management Team Building
- Inventory Tracking and Management
- Inventory Management
Accomplishments
Highest Sales in the District 4 yrs
Highest Sales in the Division 5 yrs
Timeline
General Manager
TitleMax
08.2023 - Current
Human Resources Manager
Pilot Travel Centers
07.2019 - 08.2023
Multi -Unit Manager
Loves Travel Stop
08.2016 - 07.2019
General Manager
Advance Auto Parts
08.1999 - 08.2016
Master Of Business Administration - Human Resources
Argosy University
Bachelor Of Science - Criminal Justice
Argosy University