David Daniels
Salisbury,PA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
20
20
years of professional experience
Work History
Parts Associate
Fitzgerald Auto Mall Inc.
Frederick, MD
12.2023 - Current
- Received, checked, and stocked parts inventory.
- Organized and labeled shelves to ensure easy retrieval of items.
- Processed incoming orders and ensured accuracy of shipments.
- Performed regular cycle counts to maintain accurate inventory levels.
- Ensured that all stock was stored safely and securely according to company standards.
- Conducted daily safety checks on warehouse equipment such as forklifts and pallet jacks.
- Answered phones promptly and courteously while providing excellent customer service.
- Inspected incoming merchandise for damage or defects before stocking shelves.
- Adhered to industry regulations pertaining to hazardous materials handling.
- Managed scrap and waste disposal process according to applicable regulations.
- Developed strong relationships with vendors and suppliers.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Followed standards of care and compliance per company and legal requirements.
- Increased team productivity by implementing multiple strategic process improvements.
- Received, examined and reshelved returned parts.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Opened crates to replenish stocked items in proper aisles.
- Located and labeled parts to maintain organized inventory of stock.
- Kept parts neatly stacked and ready for purchase to boost sales.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Automotive Technician
Fitzgerald Mazda
Frederick, MD
07.2004 - Current
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Inspected vehicle engines and other components to identify potential issues.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Adjusted headlights for proper alignment per customer request.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Performed drive ability tests on vehicles after repairs were completed.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Maintained a clean working environment at all times.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Attended technical training courses when available to increase knowledge base.
- Communicated effectively with customers about repair progress and costs involved.
- Operated a variety of shop equipment safely and efficiently.
- Adhered strictly to company policies concerning quality control standards.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Kept detailed records of repairs, labor involved and parts used.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Monitored shop equipment to maintain safe working condition.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Maintained certifications and completed training on systems and components.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Welded, soldered and fabricated parts to complete skilled services.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Conducted test drives before and after repair services.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Repaired, replaced and adjusted brakes.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Reviewed work orders and discussed with supervisors.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Estimated costs of vehicle repair.
- Planned work procedures using charts, technical manuals and experience.
Education
Auto Mechanics
Mazda USA
Somerset, NJ08-1999
Auto Mechanics
Salisbury-Elk Lick High School
Salisbury, PASkills
- Shipping and receiving
- Workplace Safety
- Proficient in [Software]
- Verbal and written communication
- Report Generation
- Team Collaboration
Affiliations
i am a highly motivated 57 year old individual who is very organized and takes great pride in the finished product. My work ethic is excellent, I have very good communication skills, and am always ready to work extra hard to get the job done.
Timeline
Parts Associate
Fitzgerald Auto Mall Inc.
12.2023 - Current
Automotive Technician
Fitzgerald Mazda
07.2004 - Current
Auto Mechanics
Mazda USA
Auto Mechanics
Salisbury-Elk Lick High School
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