Work Preference
Overview
Work History
Summary
Education
Affiliations
Skills
Timeline
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David D. Bates

Fredericksburg,Virginia

Work Preference

Desired Job Title

Manager, Business Operations and Surgical SchedulingDirector of FinancePerioperative Business ManagerBusiness Operations ManagerProgram Manager Level V

Work Type

Full TimeConsultingContract Work

Location Preference

On-SiteRemoteHybrid
Location: Fredericksburg, VirginiaBoston, MASeattle, WA
Open to relocation: Yes

Salary Range

175000/yr - 300000/yr

Important To Me

Company CultureWork from home optionPaid time offPersonal development programs401k matchStock Options / Equity / Profit Sharing

Overview

35
35

Years of healthcare leadership experience

8
8
years of post-secondary education

Work History

Manager, Business Operations and Surgical Scheduling

Mary Washington Hospital & Stafford Hospital
03.2020 - Current
  • Serves as the primary business operations manager for all perioperative and cardiac procedural services.
  • Responsible for the strategic planning and development of future surgical and cardiac procedural growth with results of a 4% growth in surgical procedures and a 12% increase in surgery hours, along with an 11% growth in cardiac procedures.
  • Work closely with supply chain and vendors to submit new contracts and assist with negotiations for services and products for both Mary Washington and Stafford Hospitals.
  • Oversees all budgeting and business activities for seventeen departments, with an operating budget of $94M, generating over $412M in revenue.
  • Works intimately with executive staff to establish policies and goals and create scorecards with key performance indicators to track and report their status, on a monthly, quarterly, and annual basis.
  • Member of several departmental, hospital, and corporate committees, focusing on quality improvement initiatives, patient satisfaction HCAHPS scores, and operational performance.
  • Works closely with Practice Managers and schedulers to ensure surgeon’s schedules are up to date and accurate. Also communicate with clinical management and surgeons to request new products and equipment through the Value Analysis Committee and Capital Equipment Committee.

Director of Finance

MedStar Georgetown University Hospital
03.2019 - 03.2020
  • Served as a senior member of the management team for the Department of Medicine, overseeing the financial operations of eleven clinical/academic divisions which accounted for close to 150 thousand outpatient visits and ninety-three thousand inpatient encounters each year.
  • Worked closely with Practice and Office Managers to improve scheduling practices, establish, and track quality metrics related to financial growth and sustainment.
  • Negotiated related contracts within the clinics to improve relationships and financial stability to include procurement of immunizations/supplies, and mutual partnerships within Medstar and government facilities to provide training for more than one hundred residents and fellows.
  • Responsible for budget development, forecasting, financial reporting, and revenue cycle management. To include strategic planning in vetting and launching new service offerings and regionalization opportunities.
  • Member of the Executive Staff Committee which defined strategic direction for the department, future goals related to programs, staffing/space needs, and establishes policies and procedures related to fiscal operations.

Perioperative Business Manager

MedStar Georgetown University Hospital
03.2016 - 03.2019
  • Responsible for the business operations and financial functions of Perioperative Services to include twenty-four operating rooms, per and post operative areas, surgical information systems, and sterile supply.
  • Supervisor of the surgical scheduling/charge posting office which included seven staff members.
  • Managed a 112-million-dollar annual budget that covered ten departments with over 370 associates.
  • Member of the hospital’s Financial Improvement Committee reported monthly concerning the financial standing of the perioperative areas.
  • Collaborated with other service lines throughout the hospital to ensure the Perioperative departments were promoting strategic growth and were in line with the hospital’s strategic goals.
  • Worked closely with Medstar Corporate Process Improvement to develop and implement Business Intelligence/Business Objects reports and dashboards to assist with identifying trends and processes within the perioperative areas.

Business Operations Manager

Providence Hospital
Washington, D.C.
08.2013 - 02.2016
  • Responsible for the business functions of an eleven-room operating suite, preoperative and postoperative areas, and sterile processing department, including the submission of timecards for 155 staff members.
  • Supervisory responsibilities included scheduling, charge posting and pre-surgical testing staff.
  • Member of the Hospital Volume Strategy/Marketing Team, developing marketing strategies and surgeon relations throughout the community to increase hospital throughput.
  • Member of the Operating Room Executive Committee, providing monthly statistical reports and insight on current trends in the healthcare industry.

Program Manager Level V

Coastal Management Solutions
Quantico, Virginia
03.2013 - 07.2013
  • Responsible for the development of a facility wide matrix allowing for real time assessment of productivity. This matrix was designed to follow higher headquarters’ standards and provided the executive staff with real-time data.
  • Performed a variety of research related tasks which included investigation and analysis of metrics in specialized areas, financial resources, logistics, personnel, and facilities.
  • Provided comprehensive analyses on data and information, as well as research of industry standards and benchmarks to assess costs, quality, and efficiency of care.

Command Business Manager

Department of the Navy
Quantico, Virginia
03.2012 - 03.2013
  • Managed the implementation of strategic goals, business plans, and practices.
  • Activities included personnel operations, facilities management, and performance improvement, marketing, and special projects to support clinical operations.
  • Collaborated with executive staff to direct, plan, coordinate, and evaluate activities related to clinical management and the delivery of care.
  • Developed and implemented short and long-range plans with specific, measurable standards, goals, and objectives to ensure quality patient care and fiscally responsible business growth.

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Education

MBA - Healthcare Management

Trident University International
Cypress, CA
08.2003 - 05.2005

Bachelor of Science - Healthcare Services

University of Phoenix
Tempe, AZ
05.2001 - 03.2003

Doctor of Health Administration Candidate - Healthcare Management

Trident University International
Cypress, CA
01.2022 - Current

Affiliations

  • American College of Healthcare Executives

Skills

  • Project management
  • Operations management
  • Microsoft office proficient
  • Budgeting and forecasting
  • Excellent oral and written communication
  • Strategic planning
  • Business development
  • Business workflows
  • Data analytics
  • Operations optimization
  • Business planning and strategy
  • Process change & implementation
  • Strong analytical thinking
  • Performance improvement
  • Business management

Timeline

Doctor of Health Administration Candidate - Healthcare Management

Trident University International
01.2022 - Current

Manager, Business Operations and Surgical Scheduling

Mary Washington Hospital & Stafford Hospital
03.2020 - Current

Director of Finance

MedStar Georgetown University Hospital
03.2019 - 03.2020

Perioperative Business Manager

MedStar Georgetown University Hospital
03.2016 - 03.2019

Business Operations Manager

Providence Hospital
08.2013 - 02.2016

Program Manager Level V

Coastal Management Solutions
03.2013 - 07.2013

Command Business Manager

Department of the Navy
03.2012 - 03.2013

MBA - Healthcare Management

Trident University International
08.2003 - 05.2005

Bachelor of Science - Healthcare Services

University of Phoenix
05.2001 - 03.2003
David D. Bates