Experienced Nurse Leader dedicated to delivering high quality family centered care and committed to continuous improvement. Passionate about promoting an engaged and empowered work culture that drives team success.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Surgical Services Scheduling Coordinator
UNC Rex Healthcare
Raleigh, NC
04.2024 - Current
Maintain efficiency of daily operating room schedule to optimize resources
Optimize operating room utilization by assisting community practices with surgery scheduling
Implemented process improvements that enhanced scheduling efficiency and minimized errors.
Clinical Nurse Manager
Wilkerson OB/Gyn
Raleigh, NC
03.2023 - 04.2024
Implemented performance based salary increases that promoted consistency, equity and fiscal responsibility.
Collaborated with physicians and supported vision for the practice.
Oversaw clinical operations, ensuring compliance with healthcare regulations and quality standards.
Managed clinic staff, providing mentorship and promoting positive patient experience.
Clinical Nurse Manager
UNC Rex Healthcare Urgent Care
Raleigh, NC
04.2018 - 03.2023
Managed nursing staff, providing mentorship and fostering professional development for team members.
Analyzed patient feedback to identify areas for improvement in services and care processes.
Managed budgets and resources, consistently meeting financial goals while maintaining high-quality patient care standards.
Maintained a safe working environment during Covid pandemic by enforcing infection control measures and adhering to safety protocols.
Collaborated with multidisciplinary teams to coordinate comprehensive care for patients.
Cultivated a supportive work environment that valued teamwork and open communication.
Director, Perinatal & Pediatric Services
Wayne UNC Healthcare
Goldsboro, NC
07.2016 - 11.2017
Manage operations for Labor & Delivery, OB/Gyn unit, Level II Nursery and Pediatric unit.
Collaborate with physicians on unit operations and quality improvement.
Mentored Supervisors/Educators and guided professional development.
Led evidence-based practice initiative across clinical settings.
Collaborated with executive leadership on regulatory compliance and accreditation readiness efforts.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Clinical Nurse Manager, Women's Center OR/PACU
UNC Rex Healthcare
Raleigh, NC
04.2006 - 06.2016
Mentored new nursing staff in Women's Center Operating Room, fostering professional growth and development through comprehensive training programs.
Developed and implemented patient care protocols to enhance service delivery and patient outcomes (Code Green).
Facilitated simulations/training sessions on best practices in obstetric and gynecological nursing care (i.e. Postpartum Hemorrhage and OB CPR).
Maximized nursing staff potential by providing ongoing coaching and support, leading to higher levels of competence and confidence in delivering quality care for the obstetric surgical patient.
Interacted effectively with department managers to promptly correct problems and improve services.
Maintained a safe working environment by enforcing sterility protocols and infection control measures in the operating room and recovery area.
Contributed to policy development efforts within the organization, ensuring alignment with best practice guidelines.
Analyzed patient feedback to identify areas for improvement in services and care processes.
Facilitated patient/family involvement to enhance perinatal grief care.
Served as Chair of Manager’s Peer Review Council
Served as Manager representative on Hospital Practice Council
Served as Manager representative on Nursing Recruitment & Retention Committee
Participated on Magnet Redesignation Task Force
Served on Service Excellence Committee
Facilitated design, training and implementation of electronic documentation system (2012 & 2014)
Staff Nurse
Rex Healthcare
Raleigh, NC
11.1997 - 04.2006
Served as staff nurse in Labor & Delivery, Mother/Baby/Newborn Nursery
Performed as shift Charge RN and preceptor Labor & Delivery
Served on Clinical Practice Council and Families First Non-Separation Committee
Monitored patient acuity data in Labor & Delivery unit for quality improvement and support of staffing resources
Education
Bachelor of Science in Nursing -
University of North Carolina at Chapel Hill
Masters of Science in Nursing Leadership - undefined
East Carolina University
Skills
Project Management
Relationship building
Strong interpersonal communication abilities
Collaboration with organizational partners
Developing talent through mentorship
Operations management
Effective critical thinking and problem-solving skills
Clinical quality improvement
Affiliations
North Carolina Organization of Nurse Leaders
North Carolina Nurses Association
Certification
Nurse Executive - American Nurses Credentialing Center
Timeline
Surgical Services Scheduling Coordinator
UNC Rex Healthcare
04.2024 - Current
Clinical Nurse Manager
Wilkerson OB/Gyn
03.2023 - 04.2024
Clinical Nurse Manager
UNC Rex Healthcare Urgent Care
04.2018 - 03.2023
Director, Perinatal & Pediatric Services
Wayne UNC Healthcare
07.2016 - 11.2017
Clinical Nurse Manager, Women's Center OR/PACU
UNC Rex Healthcare
04.2006 - 06.2016
Staff Nurse
Rex Healthcare
11.1997 - 04.2006
Masters of Science in Nursing Leadership - undefined
Plastic & OMFS Surgical Scheduling Coordinator II at Children's Hospital of the Kings DaughtersPlastic & OMFS Surgical Scheduling Coordinator II at Children's Hospital of the Kings Daughters
Scheduling Assistant/Volunteer Services Assistant at The Municipality of Chatham-Kent (Riverview Gardens Long-Term Care)Scheduling Assistant/Volunteer Services Assistant at The Municipality of Chatham-Kent (Riverview Gardens Long-Term Care)