DAVID DE PROSPERO
Fresno,California
Summary
Experienced small business owner and electrical technician with 30+ years of expertise in appliance repair, electrical installation, and customer relations. Proven ability to grow a loyal client base, streamline operations, and deliver exceptional service quality. Skilled in troubleshooting, business management, and team leadership within both residential and commercial environments. Worked with some of the largest home warranty companies in California, providing trusted repair and installation services that consistently met performance and quality standards.
Overview
53
53
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
American Income Life Insurance Company
01.2026 - Current
- Developed tailored life insurance solutions based on client needs and financial goals.
- Conducted comprehensive policy reviews, ensuring alignment with regulatory standards and client expectations.
Shop Owner
Authorized Appliance & Electric Service
05.1984 - 12.2025
- Grew the customer base by over 150% through consistent, high-quality service, referrals, and customer retention programs.
- Oversaw all financial operations, including budgeting, sales tracking, and cost management, maintaining profit margins exceeding 20% annually.
- Managed and trained service technicians to ensure adherence to safety standards, and operational excellence.
- Diagnosed and repaired over 10,000 major appliances, including washers, dryers, refrigerators, and ovens.
- Streamlined inventory processes, reducing overhead costs by 15%, while maintaining optimal stock availability.
Owners Representative
Authorized Appliance Service
08.1973 - 05.1984
- Installed and repaired a wide range of household appliances, achieving a 98% first-time fix rate.
- Handled customer consultations and service orders, contributing to repeat business and brand reputation.
- Collaborated with suppliers and manufacturers to ensure timely access to replacement parts and equipment.
- Implemented efficient service scheduling, improving productivity by 25%.
- Supported business growth by introducing modern tools and techniques to enhance repair accuracy and speed.
Education
High School Diploma -
Herbert Hoover High School
Fresno, Ca06-1972
Skills
- Soft skills
- Customer relationship management
- Problem solving and troubleshooting
- Time management
- Team leadership
- Adaptability
- Attention to Detail
- Hard skills
- Electrical wiring and circuit installation
- Appliance diagnostics and repair
- Preventive maintenance
- Inventory and cost control
- Safety and code compliance
- Business and financial operations
Certification
- Contractors electrical license, #411993
- Appliances repair license, #40074
Timeline
Life Insurance Agent
American Income Life Insurance Company
01.2026 - Current
Shop Owner
Authorized Appliance & Electric Service
05.1984 - 12.2025
Owners Representative
Authorized Appliance Service
08.1973 - 05.1984
High School Diploma -
Herbert Hoover High School