David Diaz
Tamarac,FL
Summary
Detail-oriented professional with extensive sales and customer service experience, exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
21
21
years of professional experience
Work History
Real Estate Agent
David Diaz, P.A.
10.2010 - Current
- Developed and implemented marketing strategies to generate leads, and attract new clients.
- Conducted consultations to uncover prospect's needs and wants, set proper expectations, and obtain written agreements.
- Advised clients on market conditions and property value for informed decision-making.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Reviewed market research data and changed sales plans accordingly.
- Reviewed, presented, and negotiated contracts, and terms of sale between buyers and sellers, or their agents.
- Reviewed and executed confidential documents, contracts and disclosures.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Managed multiple transactions simultaneously while ensuring all deadlines were met.
Sales Associate
United State Metals Corporation
04.2008 - 10.2010
- Called warm and cold prospects to promote products such as leveraged ownership of gold, silver, platinum and palladium with high success rate.
- Overcame initial customers' call objections with strong scripts and used persuasive techniques to redirect skeptical callers toward purchases.
- Maintained strong call control to keep customers focused on sales offerings.
- Guided customers through plan selection by explaining benefits, costs and restrictions of each option.
- Completed daily and weekly sales reporting using assigned tools.
Loan Officer
Aames Home Loan
03.2005 - 04.2006
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Collaborated with other departments to promptly process loan applications.
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Monitored pipelines to track and log status of loans.
Education
High School Diploma -
Hialeah Senior High School
Hialeah01-1998
Skills
- Sales and Marketing
- Presenting and Negotiating
- Comparative market analysis
- CRM Software (kvCore, Lofty, LoneWolf)
- Excellent communicator
- Strong organizational skills
- Risk Management
- Conflict Resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Real Estate Agent
David Diaz, P.A.
10.2010 - Current
Sales Associate
United State Metals Corporation
04.2008 - 10.2010
Loan Officer
Aames Home Loan
03.2005 - 04.2006
High School Diploma -
Hialeah Senior High School
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