David Diaz
Summit,IL
Summary
Detail-oriented Claims Specialist with a strong background in managing property claims from initiation to resolution. Skilled in conducting field inspections, evaluating damage, and documenting findings for accurate claim processing. Focused on delivering fair outcomes and enhancing industry knowledge to address complex claims effectively.
Overview
2
2
years of professional experience
Work History
Claims Specialist
JC Adjusting Company
04.2025 - Current
- Managed residential and commercial property insurance claims
- Conducted detailed exterior and interior property inspections to identify storm, wind, hail, and water damage
- Prepared accurate estimates and documentation with Xactimate
- Work around software for documentation of photos and client information
- Reviewed insurance policies, scopes of loss, and carrier estimates to fully evaluate claims
- Negotiated claim settlements
- Coordinated with Homeowners, contractors and insurance representatives
- Applied local building codes
- Organized claim files and documented activity
- Ensured regular communication and delivered great customer service with policyholders throughout claims process
- Worked with multiple varieties of claims, including high value, large loss, complicated claims
- Dealt with water mitigation, fire and hail/wind claims
- Utilized multiple roofing tools to properly inspect properties and evaluate claims. For example, roofing GOAT, essential tools to pull shingle samples for ITEL and conduct repairs, 32' ladders, installed tarps, drones, laser measure, thermal camera/moisture meters, etc.
- Managed high volume claims simultaneously
- Managed construction job sites
- Assisted project management for construction jobs
Machine Operator
Worlds Finest Chocolate
11.2024 - 04.2025
- Package products
- Operate production
- Fix machinery
- Worked with Team/Management for produce
- Worked with multiple technology equipment for data entry and production management
- Adjusted production machinery for daily manufacturing runs
- Performed quality checks
- Loaded materials and supplies onto machines
- Followed strict good manufacturing practices, sanitization, and safety procedures
Production Line Operator
Primo water
07.2024 - 10.2024
- Production management
- Heavy Machinery use
- Use complex technology to manage production and keep line operating
- Utilized forklifts
- Followed safety standards
- Maintained a safe and clean environment
- Collaborated with team members
Package handler
UPS
04.2024 - 07.2024
- Loaded and unloaded packages in fast-paced warehouse, adhering to productivity and safety standards
- Lifted and transported packages weighing 1 to 100 pounds, ensuring timely delivery
- Operated efficiently under strict deadlines, contributing to overall workflow
- Collaborated with team members to complete tasks
Education
High School Diploma -
Argo Community High School
Summit, IL05-2024
Skills
- Property claims Investigation
- Xactimate/Estimate Review and Preparation
- Claims Management
- Residential & Commercial Damage Assessment
- Field Property Inspections
- Risk Assessment
- Quality Control
- Building Materials & Construction Knowledge
- Photo documentation
- CRM Software
- Data Entry
- Microsoft Office/Google Workspace
- Customer service & Communication
- Negotiations
- Problem Solving
- Decision making
- Time Management
- Organization
- Roofing Construction
- Ladder Operation & Safety
- Heavy Lifting
- Material handling
Languages
- English
- Spanish (Fluent)
Timeline
Claims Specialist
JC Adjusting Company
04.2025 - Current
Machine Operator
Worlds Finest Chocolate
11.2024 - 04.2025
Production Line Operator
Primo water
07.2024 - 10.2024
Package handler
UPS
04.2024 - 07.2024
High School Diploma -
Argo Community High School