REGINALD D. HALL
Glatfelter Insurance Group
Lemoyne,PA
1
Certification
18
years of professional experience
Accomplished insurance claims professional with over 13 years in property claims and loss adjusting. Demonstrates expertise in investigating, negotiating, and resolving complex claims while ensuring compliance and fostering strong client relationships. Utilizes organizational skills and attention to detail for efficient claims processing, effectively communicating with stakeholders to resolve disputes and deliver fair, timely resolutions.
Work History
Senior Property Claims Representative
6 Years 5 Months- Investigated, evaluated, negotiated, and resolved commercial and residential property claims.
- Determined coverage and liability while ensuring compliance with company guidelines and industry regulations.
- Supervised independent adjusters, contractors, and specialists to ensure thorough and timely claim resolutions.
- Assigned and supervised independent adjusters, contractors, and specialists.
- Processed claim payments and ensured accurate documentation to support compliance and audit readiness.
- Provided exceptional customer service during complex and sensitive claims to enhance client satisfaction and trust.
Claims Adjuster
6 Years 1 Month- Collaborated with policyholders, contractors, and insurance carriers to facilitate claim resolution.
- Conducted on-site inspections of damaged residential and commercial properties.
- Collected recorded and written statements to strengthen liability investigations.
- Collaborated with policyholders, contractors, and insurance carriers to expedite claim resolution.
- Ensured high-quality documentation and reporting standards for accurate claims processing.
Operations Supervisor
2 Years 3 Months- Directed daily dock operations in a fast-paced transportation environment.
- Coordinated workforce assignments to optimize shipment flow and meet operational goals.
- Implemented safety procedures and trained employees to adhere to operational best practices, enhancing workplace safety.
- Supported efficiency initiatives that streamlined workflow and increased overall productivity.
Independent Contractor / Courier
5 Years 9 Months- Delivered pharmaceutical products with reliability, ensuring timely access to critical medications.
- Created routing strategies that enhanced delivery timeliness and minimized delays.
- Established strong client relationships through consistent communication and dependable service.
Education
Bachelor of Science - Accounting
Minor: Business Management
Skills
Property Claims Investigation
Claims Evaluation & Negotiation
Loss Assessment & Estimating
Coverage Analysis
Customer Relations
Risk Assessment
Independent Adjuster Management
Regulatory Compliance
Claims Management
Team Leadership & Training
Policy Valuation
Conflict Resolution
Accomplishments
- Ranked Top 10 nationally for Mazda finance product penetration in 2002.
- Ranked Top 50 nationally for total Mazda finance products sold in 2002.
- Ranked Top 25 in the Eastern Region for Subaru finance products sold in 2002.
- Successfully launched and developed finance operations for Mazda and Subaru franchises.
- Led restaurant operations that achieved annual sales exceeding $1 million and 135% year-over-year growth.
Certification
Non-resident Independent Adjuster, State of Texas, expiration 7/31/2027, Non-resident General Adjuster, State of New York, expiration 12/31/2026
Timeline
Senior Property Claims Representative
Glatfelter Insurance Group
04.2019 - 09.2025Read More
Operations Supervisor
UPS Freight
12.2015 - 03.2018Read More
Claims Adjuster
Ryze Claim Solutions
03.2013 - 04.2019Read More
Independent Contractor / Courier
Velocity Express
06.2007 - 03.2013Read More
Lebanon Valley College
Bachelor of Science from Accounting
Read More