Professional Summary
Overview
Work History
Education
Skills
Timeline

DAVID DIAZ

Boost Mobile Store
Grand Rapids
2
years of professional experience

Dedicated customer service representative with proven skills in problem-solving, active listening, and effective communication. Committed to enhancing customer satisfaction and resolving inquiries efficiently.

Work History

Customer Service Representative

2 Years 4 Months
Boost Mobile Store | 01.2024 - 05.2026
  • Resolved customer inquiries and complaints promptly, ensuring a positive store experience.
  • Assisted customers with product selection and troubleshooting mobile device issues.
  • Processed transactions accurately using point-of-sale systems to enhance customer satisfaction.
  • Educated customers on service plans and promotions, improving overall engagement and retention.

Education

High School Diploma

LISEO ANDRES AVELINO | DOMINICAN REPUBLIC

Skills

Customer service
Data entry
Customer relations
Problem resolution
Relationship building
Point-of-sale operations
Critical thinking
Active listening

Timeline

Customer Service Representative

Boost Mobile Store
01.2024 - 05.2026Read More

LISEO ANDRES AVELINO

High School Diploma
Read More
DAVID DIAZ