Dedicated customer service representative with proven skills in problem-solving, active listening, and effective communication. Committed to enhancing customer satisfaction and resolving inquiries efficiently.
Work History
Customer Service Representative
2 Years 4 Months
Boost Mobile Store | 01.2024 - 05.2026
Resolved customer inquiries and complaints promptly, ensuring a positive store experience.
Assisted customers with product selection and troubleshooting mobile device issues.
Processed transactions accurately using point-of-sale systems to enhance customer satisfaction.
Educated customers on service plans and promotions, improving overall engagement and retention.