David Diehl
Franklin,Tennessee
Summary
Accomplished and versatile professional with more than 18 years of managing major projects by leading teams and collaborate cross-functionally to drive the entire project lifecycle to complete within budget, schedule and scope. Dynamic leader with a proven record of exceeding job expectations, generating and establish relationships. Efficient and accurate with an innate drive to provide the highest level of service. Thrives in managing and leading large projects in fast-paced and deadline-driven environments.
IT Project Manager for a company that cares about its people. With room for growth in established Project Management Office, or one working to establish.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Engineering Program Manager – Project Intake
Collabera at Amazon
08.2025 - 02.2026
- Manage Project intake, averaging 10 projects per week
- Work with customers to intake projects
- Work to refine customer input into a straight forward request
Engineering Program Manager – Project Manager
Collabera at Amazon
07.2024 - 08.2025
- Manage EV recharging deployment effort, leading 18 simultaneous projects
- Manage the prioritization of tasks associated with deployment of EV charging
- Monitor, manage, and update project risks
- Interface between teams and customer
Project Manager
Dexian at BANK OF NEW YORK MELLON
06.2023 - 09.2023
- Utilize Agile methodology and Jira to manage multiple simultaneous projects.
- Track IT budget utilization, project Issues, project risk mitigation and Change requests.
- Manage diverse set of concurrent network projects within the Secure Cloud portfolio.
- Deploy policy standards to cloud based data center solution
- Provide support for IT infrastructure projects to ensure deliverability on stakeholder timelines using Microsoft Project.
- Developed project plans, timelines, and resource allocations to ensure project success.
Project Manager
Mondo at RENEWABLE ENERGY SYSTEMS
08.2022 - 01.2023
- Track Project Timeline
- Track Project Issues
- Track Project Risks
Senior Project Manager
3D TECHNOLOGY
12.2021 - 05.2022
- Track project timeline
- Track Project Issues
- Track Project Risks
Senior Project Manager
Integrated Resources at BLUE CROSS/BLUE SHIELD OF TENNESSEE
10.2019 - 12.2021
- Oversaw the implementation project of Red Hat Open Shift within the BC/BS environment with a budget of $1,492,231, team of 30 individuals resulting in deploying Open Shift Software and got software migrated to the instance.
- Oversaw the Patch Management project, implementing automated testing of applications within the Blue Cross Blue Shield environment with a budget of $6,457,762, team of 50 individuals, implemented automated testing of all applications deployed within the BCBST environment and managed weekly Patch Management calls.
- Managed the upgrade of CA from 13.2 to 13.3 within the Blue Cross Blue Shield environment, with a budget of $61,000, team of 15 individuals, deployed CA software to new environment, tested the new environment, coordinated software implementation, managed and installed the project utilizing waterfall and agile project methodology.
- IT project management skills
Senior Project Manager
Apex Systems at CHANGE HEALTHCARE
04.2018 - 07.2018
- Coordinate Infrastructure deployments within Change environment, deployment of Snow asset tracking software and deployment of Data Dog, Moogsoft, and Xmattrs software.
- Increased efficiency by using project management tools including MS Project and SharePoint.
- Implementation of software systems
- Maintained and develop project plan in MS Project
- Utilized MS Office
Real Estate Portfolio Manager
DELOITTE SERVICES LP
10.2000 - 08.2017
- Tracked progress of individual office build outs including network and managed an IT Program/Project scope.
- Program management
- Conducted portfolio management within the Deloitte environment.
- Managed changes related to the project and provided status to management.
Senior Project Manager
Global Accounts
12.2010 - 12.2016
- Coordinated deployment of network and video conference services across 22 global cultures and customers.
- Negotiated and maintained agreements supporting video conference services and relationships locally and globally.
- Conducted monthly service quality conferences to review quality and progress of services provided by firm.
- Supported customer and operational teams to resolve issues related to network services and billing information systems
- Manage the business relationship
- Used interpersonal skills to maintain effective relationships
Senior Project Manager
Deloitte Services LLP
01.2010 - 12.2010
- Executed the acquisition of Bearing Point, major supplier to the federal government containing upwards of 5,000 people, spearheaded weekly team meetings to identify and initiate the continuous next steps throughout life cycle, constructed and organized status reports each week to assist leadership in following the progression of the acquisition.
- Managed technical projects through the Software Development Lifecycle to include Business requirements gathering to UAT
- Updated process flows and workflows using Microsoft Visio and managed project documentation on SharePoint site
- Utilized Waterfall methodologies to complete projects from customer requirements to QA testing
- Utilized established project governance
Project Manager
Deloitte Services LLP
01.2007 - 01.2010
- Meeting facilitation to include meeting minutes
- Manage Real Estate office migrations, including LAN development and rollout
- Managed the national server consolidation project, reducing the number of servers by 50%
- Utilized MS Project to track and monitor efforts utilizing Waterfall methodology
- Create business applications following SDLC (Software Development Life Cycle)
- Infrastructure Project management
Education
Master of Business Administration (MBA) -
Lipscomb University
Nashville, TN01-2014
Master of Science (MS) - Sustainability
Lipscomb University
Nashville, TN01-2014
Bachelor of Business Administration in Management (BBA) -
Austin Peay State University
Clarksville, TN01-2012
Skills
- Client satisfaction
- Strategic Planning & Analysis
- Strong critical thinking
- Team Collaboration
- Relationship building skills
- Project budgeting
- Ability to mentor Junior PMs
- Business continuity
- Certified Scrum Product Owner
- Written & verbal communication
- Agile development
- Time management skills
- Host daily scrum calls
- Ability to Negotiate
- Deliver progress reports
- Resolve conflict
- Documentation & Reporting
- Assertive
- Sprint planning
- Analytical and flexible
- Risk assessments
- Project schedules
- Detail-oriented
- Ability to lead
- Change management skills
- Microsoft Project
- SharePoint
- Microsoft Office
- MS Teams
Accomplishments
- Saved organization more than $200,000 annually by assisting in management of the Server Simplification project.
- Coordinated project with the simplification and deployment of Windows servers across all Deloitte office locations.
- Analyzed over 75% of the national offices to confirm placement and success of Windows servers.
- Recognized for being a solid performer displaying exceptional work ethic, dedication and professionalism.
Certification
- Disciplined Agile Scrum Master (DASM), 2024-03
- Project Management Certification (PMP) by PMI (2027-03)
- Information Technology Infrastructure Library
- Lean Six Sigma Green Belt
- Scrum Alliance Certified Scrum Product Owner, 2024-04
Timeline
Engineering Program Manager – Project Intake
Collabera at Amazon
08.2025 - 02.2026
Engineering Program Manager – Project Manager
Collabera at Amazon
07.2024 - 08.2025
Project Manager
Dexian at BANK OF NEW YORK MELLON
06.2023 - 09.2023
Project Manager
Mondo at RENEWABLE ENERGY SYSTEMS
08.2022 - 01.2023
Senior Project Manager
3D TECHNOLOGY
12.2021 - 05.2022
Senior Project Manager
Integrated Resources at BLUE CROSS/BLUE SHIELD OF TENNESSEE
10.2019 - 12.2021
Senior Project Manager
Apex Systems at CHANGE HEALTHCARE
04.2018 - 07.2018
Senior Project Manager
Global Accounts
12.2010 - 12.2016
Senior Project Manager
Deloitte Services LLP
01.2010 - 12.2010
Project Manager
Deloitte Services LLP
01.2007 - 01.2010
Real Estate Portfolio Manager
DELOITTE SERVICES LP
10.2000 - 08.2017
Master of Business Administration (MBA) -
Lipscomb University
Master of Science (MS) - Sustainability
Lipscomb University
Bachelor of Business Administration in Management (BBA) -
Austin Peay State University