Overview
Work History
Education
Skills
Certification
Timeline
Generic
David Dixon

David Dixon

IT Consultant
Cocoa,FL

Overview

8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certificates

Work History

IT Consultant

Infotech Solutions And Consulting LLC.
Cocoa, FL
07.2015 - Current
  • Managed operating systems, software, security systems, and intrusion detection systems.
  • Managed Active Directory for clients, enforcing best security practices.
  • Managed systems to maintain HIPAA security compliancy for both physical and logical systems
  • Researched, installed, configured, and managed enterprise-grade Anti-virus with EDR and XMR capabilities.
  • Audited clients for security vulnerabilities and implemented necessary improvements.
  • Configured and deployed encryption on devices to meet HIPAA requirements.
  • Assisted in performing HIPAA risk audits, addressing and reporting major issues to clients.
  • Provided HIPAA risk guidance during system upgrades and educated clients' employees on security practices.
  • Discussed project progress with customers, collected feedback, and addressed concerns directly.
  • Documented work completed with detailed summaries, ensuring timely completion.
  • Made recommendations and performed upgrades, aligning technology planning with growth projections.
  • Inspected equipment, assessed functionality, and optimized controls.
  • Coordinated large-scale software deployments and acted as the direct point of contact for clients, vendors, and partners.
  • Interacted with all client employees, resolving issues and ensuring seamless operations.
  • Troubleshot network issues and provided detailed information for resolution or escalation.
  • Designed and deployed mesh Wi-Fi network and network cable runs.
  • Conducted network analysis and utilization assessments, recommending network upgrades.
  • Employed extensive troubleshooting skills in various technical issues.
  • Installed, configured, and managed peripheral equipment such as printers, scanners, and related devices.
  • Managed and created network shares, permissions, and security groups.
  • Worked directly with medical equipment vendors to address security concerns.

Meat Cutter

Publix
Merritt Island, Florida
10.2011 - 04.2016
  • Maintained and stocked display cases and ensure all product displayed was in good shape.
  • Cut, trimmed and ground meats to prepare for packaging and sale.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Cut meats to customer specifications and answered questions about specialty products and made recommendations.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Trained all new employees according to what role they were filling and provided insights to being successful in the role.
  • Interacted with all customers to ensure excellent customer service was achieved.
  • Handled all customer complaints as they came in and ensure the issue was addressed and they left satisfied.
  • Awarded employee of the month.
  • Excellent employee reviews.

Education

Associate of Arts - General Studies

Brevard Community College
Cocoa, FL
06.2009 - 07.2011

Skills

Information Security

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Certification

CompTIA Security + SE

Timeline

Google Cybersecurity

09-2023

CompTIA Security + SE

08-2023

IT Consultant

Infotech Solutions And Consulting LLC.
07.2015 - Current

Meat Cutter

Publix
10.2011 - 04.2016

Associate of Arts - General Studies

Brevard Community College
06.2009 - 07.2011

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David DixonIT Consultant