David Dixon
IT Consultant
Cocoa,FL
Overview
8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certificates
Work History
IT Consultant
Infotech Solutions And Consulting LLC.
Cocoa, FL
07.2015 - Current
- Managed operating systems, software, security systems, and intrusion detection systems.
- Managed Active Directory for clients, enforcing best security practices.
- Managed systems to maintain HIPAA security compliancy for both physical and logical systems
- Researched, installed, configured, and managed enterprise-grade Anti-virus with EDR and XMR capabilities.
- Audited clients for security vulnerabilities and implemented necessary improvements.
- Configured and deployed encryption on devices to meet HIPAA requirements.
- Assisted in performing HIPAA risk audits, addressing and reporting major issues to clients.
- Provided HIPAA risk guidance during system upgrades and educated clients' employees on security practices.
- Discussed project progress with customers, collected feedback, and addressed concerns directly.
- Documented work completed with detailed summaries, ensuring timely completion.
- Made recommendations and performed upgrades, aligning technology planning with growth projections.
- Inspected equipment, assessed functionality, and optimized controls.
- Coordinated large-scale software deployments and acted as the direct point of contact for clients, vendors, and partners.
- Interacted with all client employees, resolving issues and ensuring seamless operations.
- Troubleshot network issues and provided detailed information for resolution or escalation.
- Designed and deployed mesh Wi-Fi network and network cable runs.
- Conducted network analysis and utilization assessments, recommending network upgrades.
- Employed extensive troubleshooting skills in various technical issues.
- Installed, configured, and managed peripheral equipment such as printers, scanners, and related devices.
- Managed and created network shares, permissions, and security groups.
- Worked directly with medical equipment vendors to address security concerns.
Meat Cutter
Publix
Merritt Island, Florida
10.2011 - 04.2016
- Maintained and stocked display cases and ensure all product displayed was in good shape.
- Cut, trimmed and ground meats to prepare for packaging and sale.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Cut meats to customer specifications and answered questions about specialty products and made recommendations.
- Stocked, rotated and priced merchandise to meet store standards.
- Trained all new employees according to what role they were filling and provided insights to being successful in the role.
- Interacted with all customers to ensure excellent customer service was achieved.
- Handled all customer complaints as they came in and ensure the issue was addressed and they left satisfied.
- Awarded employee of the month.
- Excellent employee reviews.
Education
Associate of Arts - General Studies
Brevard Community College
Cocoa, FL 06.2009 - 07.2011
Skills
Information Security
Watchguard EPDR configuration and deployment
Cybersecurity Assessment
NIST cybersecurity Framework
Wireshark
TCPDump
Python
SQL
SIEM Tools
Windows OS multiple versions
Active Directory Management
Network Security
Linux
Certification
CompTIA Security + SE
Timeline
Google Cybersecurity
09-2023
CompTIA Security + SE
08-2023
IT Consultant
Infotech Solutions And Consulting LLC.
07.2015 - Current
Meat Cutter
Publix
10.2011 - 04.2016
Associate of Arts - General Studies
Brevard Community College
06.2009 - 07.2011