David D. Rossow
Algonquin,IL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
22
22
years of professional experience
Work History
Bartender/Server and Shift Lead
Tangled Roots Brewing Company
South Barrington, IL
01.2025 - 06.2026
- Resolved guest issues promptly to uphold service standards and foster positive customer experiences.
- Educated staff on Tangled Roots beer offerings to improve guest interactions and service quality.
- Maintained bar cleanliness and updated craft beer selections to enhance guest experience.
- Managed daily opening and closing operations, securing facilities and regulating cash flow.
Environmental Services and Surgical Prep Aide
Northwest Community Hospital
Arlington Heights, Illinois
05.2022 - 11.2024
- Cleaned and sanitized patient rooms and areas for doctors and nurses, ensuring a safe environment for patient care.
- Trained in the proper retrieval, handling, and disposal of biohazardous waste and refuse
- Communicated with department heads to coordinate tasks, prioritizing patient safety and operational effectiveness.
Store Service Associate (SSA)
Comcast Xfinity Store
Crystal Lake, Illinois
01.2021 - 09.2021
- Greeted customers upon entry, facilitating returns and exchanges while guiding them to efficient solutions for their needs.
- Assisted customers with product explanations and setup post-sale, ensuring a smooth transition to new purchases.
- Developed expertise in Comcast's products and services, delivering clear explanations to enhance customer understanding.
- Performed weekly inventory checks and managed monthly inventory, verifying all products matched the sales data.
Bartender
Farmhouse on North LLC
Barrington, Illinois
09.2016 - 11.2020
- Prepared and served cocktails, drinks, and beverages to patrons
- Anticipated guest needs and promptly fulfilled requests to enhance overall experience
- Applied extensive knowledge of inventory, drink mechanics, and pricing to ensure accurate orders and efficient service
- Cleaned and sanitized bar surfaces and equipment while replenishing supplies to maintain a high standard of service
Server/Bartender
California Pizza Kitchen
Deer Park, Illinois
05.2004 - 07.2016
- Assisted guests in order selection by promoting menu items and specials, responding to inquiries on meal preparation and service, and up-selling appetizers, specialty beverages, and desserts to enhance guest experiences.
- Coordinated with kitchen staff for timely, accurate order preparation while following up with guest tables and promptly fulfilling additional requests to maintain service quality.
- Supported coworkers during rush periods to foster teamwork and ensure exceptional service delivery.
Education
A.A.S - Paralegal Studies
College of Lake County
Grayslake, IllinoisSkills
- Conflict resolution
- Team building
- Team coordination
- Efficient multitasking
- Detail oriented
- Proficient in Microsoft Word, Excel, and PowerPoint
- Google Suite proficiency
- Interpersonal skills
Timeline
Bartender/Server and Shift Lead
Tangled Roots Brewing Company
01.2025 - 06.2026
Environmental Services and Surgical Prep Aide
Northwest Community Hospital
05.2022 - 11.2024
Store Service Associate (SSA)
Comcast Xfinity Store
01.2021 - 09.2021
Bartender
Farmhouse on North LLC
09.2016 - 11.2020
Server/Bartender
California Pizza Kitchen
05.2004 - 07.2016
A.A.S - Paralegal Studies
College of Lake County