Genevieve Kiplinger
Bend,OR
Summary
Dedicated and hardworking professional with 20+ years of experience in fast-paced restaurant environments. Developed strong customer service, communication, multitasking, and time management skills. Works well independently and as part of a team, maintaining professionalism and composure under pressure. Motivated to continue learning, growing, and contributing positively to team success through a strong work ethic, adaptability, and a customer-focused mindset.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Server/Bartender/Shift Lead
Pacific Sushi Bar and Grill
Brookings, OR
02.2021 - 06.2025
- - Delivered attentive, efficient and high quality customer service through friendly communication and personalized guest satisfaction
- - Thrived in a fast-paced restaurant environment with strong multi-tasking capabilities
- - Increased sales through menu recommendations, upselling food and beverages, offering additional upgrades and promoting specials
- - Managed multiple tables carefully by maintaining accuracy, organization, and professionalism during busy shifts
- - Handled cash, credit card, and POS transactions accurately and responsibly
- - Resolved guest concerns and service issues professionally to maintain customer satisfaction
- - Assisted in training new team members on service standards, teamwork, and daily operations that reduced onboarding time and improved consistency
- - Collaborated closely with kitchen and bar staff to ensure prompt service
- - Maintained cleanliness, organization, and compliance with food safety and service standards
- - Contributed to repeat business by creating an exceptional dining experience for every guest
Server/Bartender
Superfly Martini Bar and Grill
Brookings, OR
09.2018 - 12.2020
Server
Good Harvest Café
Crescent City, CA
04.2017 - 12.2017
Server
Forest Café
Crescent City, CA
05.2015 - 12.2016
Server/Supervisor
Lucky 7 Casino
Crescent City, CA
07.2006 - 12.2009
Hostess/Server
Surfside Grill and Brewery
Crescent City
09.2004 - 07.2006
Education
Associate of Arts - Behavioral And Social Science
College of The Redwoods
Crescent City, CASkills
Customer Service
Communication
Relationship Building
Upselling
Cash Handling
POS Systems
Multitasking
Conflict Resolution
Bartending
Teamwork
Team Leadership
Problem Solving
Organization
Professionalism
Time Management
High Volume Service
Experience
Certification
Food Handler Certified
OLCC Certified
INTERNSHIPS
- Career Break / Family Responsibilities
- Managed full-time family responsibilities while attending college, maintaining strong organization, multitasking, time management, and professionalism.
Timeline
Server/Bartender/Shift Lead
Pacific Sushi Bar and Grill
02.2021 - 06.2025
Server/Bartender
Superfly Martini Bar and Grill
09.2018 - 12.2020
Server
Good Harvest Café
04.2017 - 12.2017
Server
Forest Café
05.2015 - 12.2016
Server/Supervisor
Lucky 7 Casino
07.2006 - 12.2009
Hostess/Server
Surfside Grill and Brewery
09.2004 - 07.2006
Associate of Arts - Behavioral And Social Science
College of The Redwoods