David Ekhator
Management Information Systems
Summary
In every role, I've embraced the role of a leader, not just by title but by action. I understand the power of collaboration and the importance of fostering an environment where everyone's strengths are utilized. My journey has instilled in me the will to lead by example, inspire others, and bring out the best in each team member. I thrive on challenges because they present opportunities to grow. In a rapidly evolving world, the ability to adapt is a superpower, and I've embraced the philosophy of continuous learning.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
ERMC
Newark, NJ
05.2023 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Exhibited high energy and professionalism when dealing with clients and staff.
Business Development and Marketing Extern
Thematic
Ny, NY
11.2023 - 12.2023
- Assisted with the development of event strategies and tactical plans to promote the accomplishment of marketing goals.
- Prepared persuasive sales and marketing presentation materials to engage clients.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Created and distributed surveys for data collection and analysis.
Commerical Real Estate Intern
Project Destined
Ny, NY
09.2023 - 12.2023
- Evaluated properties for potential salability and pricing.
- Advocated for client needs and obtained desired considerations for sales and purchases.
- Monitored contract execution to verify the complete fulfillment of terms.
- Communicated with team members regarding closings, document delivery deadlines, and contract amendments to facilitate proactive contract fulfillment.
Logistics and Distribution Associate
FedEx
Newark, NJ
01.2020 - 03.2023
- Received loads, checked merchandise, and tagged with warehouse IDs.
- Supported reporting, accounting, and recordkeeping staff with accurate updates regarding shipment information.
- Worked effectively with shippers to resolve shipment issues, damaged materials, and shortages.
- Prioritized and rearranged tasks to meet changing demands.
- Documented inventory movements in WMS using handheld scanners.
Camp Program Director
Greater LifeOutreach
Newark, NJ
05.2019 - 08.2019
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with the organization's overall mission.
Education
Bachelor of Science - Management Information Systems
09.2023 - Current
Skills
Complaint resolution
undefinedCertification
[Business Development And Marketing], [Thematic] - [11/23-12/23]
Timeline
[Business Development And Marketing], [Thematic] - [11/23-12/23]
12-2023
Business Development and Marketing Extern - Thematic
11.2023 - 12.2023
Commerical Real Estate Intern - Project Destined
09.2023 - 12.2023
Rutgers, The State University of New Jersey - Bachelor of Science, Management Information Systems
09.2023 - Current
Customer Service Representative - ERMC
05.2023 - Current
Logistics and Distribution Associate - FedEx
01.2020 - 03.2023
Camp Program Director - Greater LifeOutreach
05.2019 - 08.2019