I am driven to serve the community
David Escalante
Inside Sales Representative
Irving,TX
Summary
Results-driven Inventory Manager with demonstrated record of running lean departments. Successful at keeping records current and accurate. Offering 3 years of experience strengthening processes, realigning teams and overhauling structures to keep operations responsive to changing industry and company demands. Talented inside sales successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Inside Sales Representative
PrimeSource Building Products Inc.
Irving, TX
10.2023 - Current
- Facilitated improved communication between sales team and other departments to ensure cohesive approach to business growth strategies.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
- Created supportive and motivating team environment, celebrating achievements and fostering collaboration among members.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless follow up.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Contributed to team objectives in fast-paced environment.
- Prioritized daily workflows, inbound calls, outbound calls , quotes and sales-related inquiries.
- Resolved customers' questions by answering inbound calls, emails.
Inside Sales
Longhorn Inc
Plano, TX
07.2020 - 10.2023
- Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
- Managed rentals and returns processes for diverse customers.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Implemented organizational systems to optimize product placement and operational productivity.
- Answered telephone calls/emails to offer pricing information and received orders.
- Finalized sales by completing payments and required paperwork.
- Utilized ERP Epicor to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
- Set up new accounts, established customer credit and set up payment methods.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Quoted prices, credit terms and other bid specifications.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
Counter Sales Representative
Locke Supply
Plano, TX
01.2020 - 07.2020
- Stocked merchandise, clearly labeling items and arranging according to product number
- Maintained clean, organized and professional counter space with continuous upkeep.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Managed efficient cash register operations.
Education
High School Diploma -
Richardson High School
Richardson, TX 08.2012 - 05.2015
Skills
Systems and software programs
Interests
Timeline
Inside Sales Representative
PrimeSource Building Products Inc.
10.2023 - Current
Inside Sales
Longhorn Inc
07.2020 - 10.2023
Counter Sales Representative
Locke Supply
01.2020 - 07.2020
High School Diploma -
Richardson High School
08.2012 - 05.2015