Summary

Overview

Work History

Education

Skills

Languages

Timeline

David Escobar

Watsonville,CA

Summary

At Wingstop, I excelled as an Assistant Manager, enhancing customer satisfaction and streamlining operations for profitability. Skilled in problem-solving and customer relations, I led teams to exceed performance goals through strategic planning and effective communication. My approach significantly reduced financial discrepancies, showcasing my attention to detail and ability to thrive under pressure.

Overview

1

1

year of professional experience

Work History

Assistant Manager

Wingstop

10.2022 - 01.2024

Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Monitored sales trends to adjust pricing strategies for optimal profitability.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Watsonville High School

Watsonville, CA

Skills

Customer Relations
Friendly, Positive Attitude
Customer Service
Problem-Solving
Attention to Detail
Flexible and Adaptable
Dependable and Responsible

Multitasking
Excellent Communication
Critical Thinking
Calm Under Pressure
Active Listening
Problem Resolution

Languages

English

Full Professional

Spanish

Full Professional

Timeline

Assistant Manager

Wingstop

10.2022 - 01.2024

Watsonville High School