I've spent 8 years self-studying music production, mixing, and mastering and have released 2 EPs and 11 singles since 2022
David Espinoza
Grand Rapids,MI
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and reaching goals.
Overview
2
2
years of professional experience
Work History
Server
Gilmore Restaurants
Grand Rapids, MI
04.2025 - Current
- Provided exceptional customer service, delivering a positive dining experience for all guests.
- Accurately took and processed orders using point-of-sale systems.
- Played a role in maintaining cleanliness and organization of dining area and service stations.
- Worked with kitchen staff to ensure accurate and timely food preparation and delivery.
- Moved between two locations within the Gilmore parent company.
Shift Lead / Delivery Driver
Jimmy Johns
Caledonia, MI
09.2024 - 05.2025
- Supervised daily operations to ensure adherence to company standards.
- Trained new team members on safety protocols and operational procedures.
- Assisted in inventory management and stock replenishment processes.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Sales Associate
Menards
Wyoming, MI
02.2024 - 08.2024
- Assisted customers in locating products and provided knowledgeable recommendations.
- Processed transactions accurately and efficiently at point-of-sale terminals.
- Maintained organized merchandise displays.
- Resolved customer inquiries and complaints effectively.
- Assisted on average 15 customers a day with the purchase of carpeting or other flooring.
Server Assistant / Expo
San Chez Bistro
Grand Rapids, MI
10.2023 - 03.2024
- Maintained cleanliness and organization of dining areas to ensure a welcoming environment.
- Provided support by efficiently managing table settings and resetting areas.
- Assisted servers in delivering food and beverages to guests.
- As an Expo, responsible for on average 250 dishes arriving accurately and quickly during peak hours.
Education
BBA - Marketing
Grand Rapids Community College
Grand Rapids, MI05-2028
High School Diploma -
Westwood Christian School
Miami, FL05-2020
Skills
- Strong work ethic
- Hospitality service expertise
- Memory retention
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Excellent people skills
- Employee training
Interests
Timeline
Server
Gilmore Restaurants
04.2025 - Current
Shift Lead / Delivery Driver
Jimmy Johns
09.2024 - 05.2025
Sales Associate
Menards
02.2024 - 08.2024
Server Assistant / Expo
San Chez Bistro
10.2023 - 03.2024
BBA - Marketing
Grand Rapids Community College
High School Diploma -
Westwood Christian School