David Foust
Birmingham,AL
Summary
Results-driven Sales Representative with a proven track record of enhancing productivity and achieving sales targets. Expertise in customer relationship management and product knowledge, complemented by strong persuasive communication skills. Recognized for exceptional active listening and problem-solving abilities that adapt to diverse client needs, driving significant revenue growth. Committed to leveraging these competencies to further elevate organizational success.
Overview
20
20
years of professional experience
Work History
Sales Representative
Nabisco
Birmingham, AL
04.2023 - Current
- Answered inquiries from customers regarding features of products and services offered.
- Managed inventory levels by monitoring in store counts and ordering sufficient product.
- Performed market research to identify potential sales opportunities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Identified opportunities for cross-selling additional products and services.
- Reviewed monthly performance against targets set by management team.
- Analyzed customer feedback to improve services.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Developed and maintained key customer relationships to increase sales.
- Handled complaints or objections.
- Developed customized sales techniques to successfully sell and upsell services.
- Prepared and delivered appropriate presentations on products.
- Organized store by returning merchandise to proper areas and restocked displays.
- Placed special orders or called other stores to find desired items.
- Cleaned shelves, counters and tables to maintain organized store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained records related to sales for store management.
FTSSR
Mondelez International
Huntsville, AL
01.2022 - Current
- Driving sales by building relationships and working with in-store management teams to sell more displays and in better positions.
- Ensuring orders are large enough to completely fill the shelves and reach sales goals, while maintaining back stock organization by only keeping essential products on hand.
- Following merchandising standards while keeping my CPISH well above the minimum.
- Keeping the Sales Rep informed of any changes or upcoming events in their stores.
- Ensuring items that are supposed to be featured, are.
Sales Associate
Nabisco
Huntsville, AL
02.2023 - 03.2023
- Organized stockroom shelves according to standards
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assessed customer needs to provide assistance and information on product features.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Grocery Replenishment Specialist
Publix Super Markets Inc
Huntsville, AL
01.2021 - 01.2022
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Completed resets to keep store aligned with current planograms.
- Created and built product displays to engage customers through visual merchandising.
- Used balers and pallet jacks in stockroom and on sales floor.
- Minimized waste by keeping stock correctly rotated and implementing promotions for older products.
- Answered questions and inquiries per shift regarding products, prices and availability.
- Maintained order accuracy through accurate counts, proper forecasting and a thorough understanding of their auto replenish system.
Deli Manager
Publix Super Markets Inc
Huntsville, AL
09.2019 - 01.2021
- Created effective merchandising displays to improve sales.
- Oversaw food preparation, production and presentation according to quality standards.
- Supervised team of 19 employees in my department, maintaining positive and productive atmosphere to enhance employee experience and customer service.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Coached staff on strategies to enhance performance and improve customer relations.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Observed food safety and sanitation protocols to reduce germ spread.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Reduced costs by controlling portion sizes and eliminating all types of waste.
- Monitored temperatures of prepared food and cold-storage areas.
- Explained goals and expectations required of trainees.
- Completed monthly and quarterly inventories of food and material stocks.
- Worked closely with other department heads and third party vendors to drive sales and improve profit margins.
- Effectively managed my business by closely monitoring the weekly P&L, the profit margins of high and low volume items, and made adjustments as needed based on customer habits, items sold vs thrown away weekly, daily and hourly for some items.
Assistant Deli Manager
Publix Super Markets Inc
Huntsville, AL
04.2017 - 09.2019
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Resolved problems or concerns to satisfaction of involved parties.
- Delegated work to staff, setting priorities and goals.
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Completed quarterly inventories of food and material stocks.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Explained goals and expectations required of trainees.
- Assisted department manager in achieving their goals and the goals of the company.
Deli Clerk
Publix Super Markets Inc
Guntersville, AL
05.2015 - 04.2017
- Tailored orders to address customer allergies and gluten concerns.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Maintained safe food handling practices to prevent germ spread.
- Sliced meats and cheeses and weighed deli items for customers.
- Scrubbed and polished counters to remove debris and food.
- Documented and entered special orders for party trays.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Responded to customer questions regarding product availability.
- Offered samples to promote and upsell specials.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Assembled and served meals according to specific guest requirements.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Followed recipes and customer requests to prepare meals.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Informed customers of deli specials to increase profits.
Machine Operator Trainer
Emdeon Business Services
Earth City, MO
07.2011 - 04.2015
- Oversaw the training of new hires that were on the second and third shifts on several models of Bowe Inserters. From very basic skills like setting up the machines and loading the paper and envelopes, to more advanced skills like making subtle mechanical adjustments based on the quality of the paper being used to make sure our quotas were met daily.
- Advised management on the quality of their work and on which machines they would be most effective.
Machine Operator
Emdeon
Earth City, MO
07.2008 - 07.2011
- Operated several Bowe mail inserters including the Turbo, Turbo Premium, Enduro and wrote a user manual for the Quattro machine.
- Verified production orders prior to starting set-up.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Monitored and observed production line to watch for pile-ups and jams.
- Lubricated parts and performed minor maintenance to improve machine function.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Placed finished products on skids and wrapped and transported to warehouse with forklift.
- Used hand trucks and forklifts to unload, load and transport items.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Classified defects from finished orders for record tracking and statistics.
- Monitored production line, watching for pile-ups or jams.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Set up and operated production machinery according to specific standards and protocols of company.
- Prepared machine for production processes by equipping with required tools and parts.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
- Used daily system logs to document production information, discussing issues with management.
- Met or exceeded quantity and machine performance quotas to ensure jobs were processed correctly and in a timely manner.
- Followed HIPPA guidelines by checking each diverted envelope to make sure each page was with its original package.
Second Shift Trainer
Steak N Shake
St. Louis, MO
09.2005 - 06.2008
- Trained every new hire how to effectively and efficiently run their station.
- Trained the other employees when they wanted to work a new station.
- Scrubbed and polished counters to remove debris and food.
- Assembled and served meals according to specific guest requirements.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained safe food handling practices to prevent germ spread.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Controlled every order to the dining room and the drive through due to my centralized station.
Overnight Manager
Steak N Shake
St Louis, MO
05.2006 - 03.2007
- Communicated with management via email or phone message to report issues needing attention.
- Oversaw cleaning of the kitchen, dining room, supply area and coolers.
- Established friendly relationships with regular guests, members and residents.
- Responded promptly to guest requests to achieve customer satisfaction.
- Advised management of staffing levels and team member performance to facilitate labor.
- Ensured integrity of the cash registers and the safe by monitoring sales and safe drops.
Education
High School Diploma -
Meramac Community College
Skills
- Training & Development
- Good Work Ethic
- Planning & Organizing
- Critical Thinking
- Supervision & Leadership
- Relationship Building
- Customer Service
- People Skills
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Inventory management
Timeline
Sales Representative
Nabisco
04.2023 - Current
Sales Associate
Nabisco
02.2023 - 03.2023
FTSSR
Mondelez International
01.2022 - Current
Grocery Replenishment Specialist
Publix Super Markets Inc
01.2021 - 01.2022
Deli Manager
Publix Super Markets Inc
09.2019 - 01.2021
Assistant Deli Manager
Publix Super Markets Inc
04.2017 - 09.2019
Deli Clerk
Publix Super Markets Inc
05.2015 - 04.2017
Machine Operator Trainer
Emdeon Business Services
07.2011 - 04.2015
Machine Operator
Emdeon
07.2008 - 07.2011
Overnight Manager
Steak N Shake
05.2006 - 03.2007
Second Shift Trainer
Steak N Shake
09.2005 - 06.2008
High School Diploma -
Meramac Community College