Dynamic manager with proven strengths in leadership, customer service, and inventory management. Committed to enhancing operational efficiency and training staff to achieve high customer retention rates.
Overview
35
35
years of professional experience
Work History
Manager
Firkin Tavern
Ewing, NJ
05.2023 - 05.2025
Supervised daily operations to ensure smooth service at a busy tavern.
Trained staff on menu items and beverage preparation techniques.
Managed inventory levels and ordered supplies to meet customer demand.
Store Manager
CVS
Ewing, NJ
03.2020 - 05.2023
Led daily store operations to ensure effective customer service and product availability.
Managed staff schedules to optimize labor efficiency and meet store demands.
Trained new employees on store policies, procedures, and customer interaction techniques.
Retention Specialist
Meenan Oil
Newtown, Pennsylvania
06.2016 - 01.2018
Customer retention for home heating oil company
Customer pricing
Store Manager
One Dollar Zone
Princeton, NJ
08.2015 - 06.2016
Led daily store operations to ensure effective customer service and product availability.
Managed staff schedules to optimize labor efficiency and meet store demands.
Trained new employees on store policies, procedures, and customer interaction techniques.
Oversaw inventory management and implemented restocking processes for timely product availability.
Manager
Rent A Center
Neptune City, New Jersey
05.2009 - 08.2015
Meeting of weekly and monthly sales and collections goals
Merchandising
Scheduling
Inventory
Assistant Manager
Save A Lot
Trenton, New Jersey
01.2008 - 05.2009
Supervised store operations and ensured compliance with company policies.
Managed inventory levels and coordinated product replenishment efforts.
Trained and mentored staff on customer service best practices.
Scheduling
Inventory
Assistant Manager
Aldi Foods
Ewing, NJ
10.2005 - 01.2008
Supervised store operations and ensured compliance with company policies.
Managed inventory levels and coordinated product replenishment efforts.
Trained and mentored staff on customer service best practices.
Lighting Buyer
The Light Gallery
Princeton, New Jersey
07.2000 - 10.2005
Purchasing of imported lighting fixtures
Customer Service
Textbook Buyer
The College of New Jersey Bookstore
Ewing, NJ
09.1996 - 07.2000
Managed inventory levels for books and supplies at the campus bookstore.
Negotiated contracts with vendors to secure favorable pricing and terms.