David Flood
Weirsdale,Florida
Summary
Results-driven professional with a solid background in customer service and sales across diverse industries. Known for driving sales growth and enhancing customer experiences through effective communication and product knowledge. Proven track record in exceeding sales targets and maintaining strong client relationships.
Overview
1
1
Certification
31
31
years of professional experience
Work History
Energy Sales (Remote)
Just Energy
05.2026 - Current
- Inbound sales calls Texas Market
- Convert PPC calls to sales.
- Meet Expected Sales goals and Required Metrix.
Customer Service & Sales Agent (Remote)
Dial America
Ocala, FL
10.2024 - 04.2026
- Delivered exceptional customer service while assisting clients with insurance inquiries and policy options.
- Conducted needs assessments to recommend suitable insurance products.
- Maintained accurate records and followed up on leads to close sales.
- Met and exceeded sales targets through effective communication and product knowledge.
Customer Service / Meat & Rotisserie Department Associate
Sam's Club
Lady Lake, FL
10.2023 - 09.2024
- Prepared and served food items while ensuring quality and safety standards.
- Provided friendly customer service and maintained department cleanliness.
- Handled food preparation for rotisserie and meat products efficiently
- Prep cook, cook to order, Schedules
Painting Manager
The Grand Oaks Resort
Weirsdale, FL
01.2019 - 01.2024
- Managed painting projects and supervised staff in a resort environment.
- Coordinated maintenance schedules and ensured high-quality finishing.
- Maintained safety and quality standards across all assignments.
Lead Development Representative
ARS Rescue Rooter
Lady Lake, FL
01.2023 - 10.2023
- Promoted services and generated leads at Home Depot through live product demonstrations.
- Engaged with customers to explain service benefits and schedule appointments.
- Maintained detailed tracking of leads and conversions for management review.
Kitchen Manager
Domanicks Restaurant
Syracuse, New York
01.1998 - 01.2005
- Prepared and served food items while ensuring quality and safety standards.
- Prep cook, Cook to order, Cooler Rotation.
- Health and Food Safety standards.
- Scheduling
Prep Cook
Millers Ale House
Lady Lake, FL
01.2000 - 01.2001
- Food prep, food storage, knife skills, Multitasking.
- Prepared and served food items while ensuring quality and safety standards.
- Prepared, dated labeled, rotated stock and assured quality control
Outbound Sales Agent Internet Technologies
Southerland Global
Syracuse, NY
01.1996 - 01.2000
- Telesales to outbound market selling internet Technologies.
Education
Associate's Degree -
Onondaga Community College
Syracuse, NYSkills
- Customer Service & Support
- Retail & Food Service Operations
- Inventory & Stock Management
- Team Leadership & Project Management
- Communication & Problem Solving
- CRM & Call Center Tools & Remote Work
- Account Management
Certification
- MCSE Certified 1999
Timeline
Energy Sales (Remote)
Just Energy
05.2026 - Current
Customer Service & Sales Agent (Remote)
Dial America
10.2024 - 04.2026
Customer Service / Meat & Rotisserie Department Associate
Sam's Club
10.2023 - 09.2024
Lead Development Representative
ARS Rescue Rooter
01.2023 - 10.2023
Painting Manager
The Grand Oaks Resort
01.2019 - 01.2024
Prep Cook
Millers Ale House
01.2000 - 01.2001
Kitchen Manager
Domanicks Restaurant
01.1998 - 01.2005
Outbound Sales Agent Internet Technologies
Southerland Global
01.1996 - 01.2000
Associate's Degree -
Onondaga Community College