David Fox
Germantown,MD
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Supervisor/Plumber Foreman
Ben Lewis Plumbing
08.1995 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Counter Person/Fleet Service Agent
Budget Rental Car
04.1993 - 08.1995
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Utilized excellent time-management skills to prioritize tasks for maximum productivity during busy periods.
- Resolved customer complaints promptly, maintaining professional communication and restoring customer trust.
Education
High School Diploma -
Watkins Mill High School
Germantown, MD05.1992
Skills
- Training and mentoring
- Processes and procedures
- Schedule development
- Priority management
- Multitasking
- Scope development
- Construction management
- Change order management
- Equipment management
- Building, demolition, and renovation
- AutoCAD
- Soil classification
- Daily vehicle inspections
- Construction background
- Front end loader operations
- Machinery inspection
- Residential construction
- Commercial construction experience
- Effective communication skills
- Piping installation
- Skilled with both hand and power tools
- Troubleshooting
- Remodels and new construction
- Pipe installation expertise
- Physical stamina and strength
- Conflict resolution techniques
- Blueprints
- Project estimation and bidding
- Silver and soft solder expert
- Manual rigging installation
- Active drilling well pads
- Project bids
- Sewer and domestic water lines
- Air and water piping
- Fixture repair
- Water heater maintenance
- Quality production
- Basic math aptitude
- Alteration permits
- Drain field placement
- Gas piping
- Customer Service
- Problem-solving abilities
- Pressure testing
- Team building
- Systems testing
- Professionalism
Certification
- CPR/AED Certification
- OSHA Certified
- First Aid Certification
- [State] Driver's License
- backflow certification kroger 02/23
Additional Information
i also have worked in the fire sprinkler field for 4years at Ben Lewis Plumbing. I was the project manager for 3 years until the master designer retired and took his license! I have experience in installing fire safety equipment from plastic pipe to black steel dry systems.
can operate mini excavators,skid loaders and back hoes. can also use a threader/groover machine for steel pipe installation. I am able to do lawn and tree work as well. have done retaining walls, stone patios,fire pits and other outdoor stuff.
Timeline
Supervisor/Plumber Foreman
Ben Lewis Plumbing
08.1995 - Current
Counter Person/Fleet Service Agent
Budget Rental Car
04.1993 - 08.1995
High School Diploma -
Watkins Mill High School
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